Players Club Representative, Wheeling Island Casino

Delaware North Gaming is searching for a full-time Players Club Representative to join our team at Wheeling Island Casino in Wheeling, West Virginia . As a Player Club Representative, you will be responsible for assisting guests in all Player Rewards Program transactions in a friendly and professional manner. If you are looking for a role offering teamwork, excitement, and career growth, apply now.
Pay Benefits  We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly pay Employee assistance program  Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering. Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.
Provide information, cards, promotional items, and other rewards to program members Update and enter member information into the database Assist with the execution of games, contests, drawings, and give-aways Maintain strict confidential guidelines in all customer interactions and records Utilize active listening skills to defuse emotionally charged situations  No experience or diploma required Ability to obtain and maintain a state gaming license required Basic computer skills including word processing, spreadsheets, database and point-of-sale system preferred Ability to work evenings, weekends, holidays, and special events Standing for extended periods of time Ability to lift up to 30 pounds