POSITION: Patient Service Representative
EMPLOYMENT TYPE: Full-Time, 40 hours
WORK HOURS: Monday through Friday 8:00 a.m. – 5:00 p.m.
SALARY: $17.50
We are seeking a Patient Services Representative to join our team. This role plays a vital part in shaping the first impression of our company and involves primarily handling incoming calls.
Key Responsibilities: Provide exceptional customer service to patients and colleagues.
Operate a multi-line telephone system to route calls effectively.
Schedule appointments and register patients over the phone.
Collect and update insurance information.
Perform other assigned duties as needed.
Required Skills: Strong customer service aptitude.
Comfortable working on computers for extended periods.
While medical office experience is beneficial, it's not mandatory.
Ability to multitask efficiently.
Demonstrated innovation and problem-solving skills.
Required Education: High school diploma or equivalent. Required Experience: Experience in a medical office is preferred, but candidates with excellent customer service skills and general office experience or training will be considered. Experience level ranges from 1 to 20+ years. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
