We are hiring an experienced Patient Portal Liaison to join our all-star team at Dynamics ATS in Job, WV.
Growing your career as a Full Time Patient Portal Liaison is an amazing opportunity to develop essential skills.
If you are strong in project management, emotional intelligence and have the right experience for the job, then apply for the position of Patient Portal Liaison at Dynamics ATS today!
Patient Portal Liaison JOB-******** Anticipated Start Date September 18, 2023
Location Bronx, NY
Type of Employment Contract Hire
Employer Info Our client provides top-ranked care, dozens of inpatient and outpatient specialties, and mental health services with a team of highly trained and caring medical professionals who are compassionate, culturally competent and patient centered. Their vision is to be a fully integrated health system that enables New Yorkers to live their healthiest lives. Many of their roles are temp-to-hire, giving our client and our candidates the opportunity to ensure they are the right fit for a full-time position, as this comes with career advancement opportunities and excellent benefits. In fact, over 30% of our candidates have converted to full time positions at our client.
Job Summary We are seeking for individual to join our client's team as Patient Portal Liaison. Primarily responsible for calls from Outpatient Units and Inpatient Units when needed.
Job Description Patient Portal awareness and enrollment, if needed. Support appointment registration process (not scheduling) as needed. Transfer scheduling calls to Appointment Scheduling Department. Support patients with questions/concerns either by phone or in person. Strong interpersonal skills, both verbal and written. Excellent customer service skills. Must be able to type 25 to 35 wpm, strong internet, and computer skills, have a professional manner, strong training experience. Skills Required One year experience. Bilingual skills are strongly preferred (Spanish speaking required) Communication or cooperation which facilitates a close working relationship between patient or organizations. Call center/customer service experience Education/Training/Certifications High School Diploma desired required BA or currently enrolled in a BA program. Additional Requirements Adhere to company guidelines regarding COVID compliance. Shift Time: 9:00 AM - 5:00 PM Pay Rate $21.00 per hour Benefits of working as a Patient Portal Liaison in Job, WV:
? Learning opportunities
? Continuous Learning Opportunities
? Competitive salary