Patient Administrative Coordinator

Job summary
Team Rehab is a network of therapist-owned outpatient physical therapy clinicsOur mission is to provide the best outpatient physical therapy, occupational therapy and speech therapySeeking an outgoing, dynamic individual to be the first point of contact within our clinic
Job seniority: entry level
Responsibilities
• Greet patients in a friendly, outgoing manner and assist with paperwork• Maintain communication with patients, physicians, and staff members• Schedule appointments and coordinate with therapists to accommodate patient needs• Assist patients with insurance-related questions and billing• Update and maintain records in the electronic medical and billing system• Collect copayments and handle billing-related tasks• Input data from in-house research to determine clinic performance• Prepare management information and maintain clinic supplies and equipment• Respect patient privacy and adhere to confidentiality policies• Perform additional tasks assigned by clinic director
Requirements
• High school graduate or equivalent• Experience in patient-centered healthcare or customer service is a plus• Excellent written and verbal communication skills• Solid basic computer skills• Commitment to Team's initiative of prioritizing DEI