Outside Sales CONTRIBUTION Provides for customer needs in a timely and effective manner. Initiates prospective customer contact, builds active client base. Grows sales volume to, and cultivates relationships with, active clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES Generates prospective client base through contacting leads generated internally and via field activity.
Services existing client base by presenting new programs, products, and services. Assists active client base in developing their business through product and sales skill training and coaching. Assists each client in utilizing the "value added" benefits offered by Xpress Tire & Auto.
Maintains and develops knowledge of product lines and services to assist customers effectively.
Stays within guidelines of established pricing structure, programs and delivery schedules when assisting customers.
Utilizes field and inside time efficiently. Plans field time to maximize effectively.
Any other duty necessary for customer service or perceived by or assigned to the role.
PRIMARY INTERACTIONS The employee regularly interacts with location personnel and customers, and frequently interacts with department/branch management. The employee occasionally interacts with executive/business unit leaders and vendors.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE One year certificate from college or technical school; or six to twelve months related experience and/or training; or equivalent combination of education and experience.
The following is critical: 3 years sales and customer service knowledge and/or experience .5 - 1 years computer knowledge and/or experience The following is preferred: - 2-3 years tire, operations management, and marketing knowledge and/or experience
LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS Ability to add subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs.
REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to work in a seated position, use hands and fingers to operate a computer keyboard, and telephone keypad, reach with hands and arms, and speak and listen, both over the phone and in person to customers and fellow employees, in order to perform the above listed duties. The employee is occasionally required to work standing up; walk; and stoop, kneel, crouch, or crawl. Occasionally moves, lifts and sets up tire and product displays up to 50 lbs. Occasionally puts parts/tires away on multi-level shelving up to 50 lbs. Pulls parts/tires up to 50 lbs. when necessary.
Must be able to climb 28 stairs to regular work station.
The employee must occasionally lift and/or move up to 50 pounds.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee are occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; and outside weather conditions.
The noise level in the work environment is usually moderate.
The employee regularly works extended hours and Saturdays. The employee is occasionally required to work Sundays and evenings. The employee regularly works an average of 50-55 hours per week, and frequently attends meetings after normal business hours.
Travel is required.
MISCELLANEOUS The employee is required to have an acceptable driving record, in line with the stated Company Policy, and they must have a valid driver's license in the state in which they are employed with The Conrad Companies.
The employee must comply with all aspects of Conrad's Drug Free Workplace Policy.
Job Posted by ApplicantPro
