We are on the lookout for a dedicated Outreach Worker to join our experienced team at CareSTL Health in Saint Louis, MO.
Growing your career as a Full Time Outreach Worker is an incredible opportunity to develop indispensable skills.
If you are strong in strategic planning, decision-making and have the right enthusiasm for the job, then apply for the position of Outreach Worker at CareSTL Health today!
CareSTL Health is seeking a competent individual to assist consumers with enrollment and maintaining active insurance coverage, verifying continuing eligibility and benefits with various health plans, develop relationships with health plan service providers, manage monthly reporting and facilitate health care and social service resources to support consumers of the health center services.
ESSENTIAL FUNCTIONS: Ensure patients health care benefits are active and covers required procedures. Educate patients on coverage levels and out of pocket expenses; obtain authorizations as needed. Conducts interviews based on care coordination referrals, insured status and needs assessment. Manages transportation services and assist consumers with enrolling in health plan offerings and others services, sample program(s) and/or service initiatives Tracks enrollment activities and provide monthly reports Maintain confidentiality and ensure routine adherence to all regulations surrounding HRSA, CMS, MPCA. Makes outreach calls to health plan members or uninsured population as needed. Maintain flexible availability to organize or attend community events and health fairs as assigned. Acts as a liaison between consumer and all relevant professionals, programs, and resources. Returns phone calls and email communications within 24-48 hours Maintain client records and update information as necessary. Sets and follows appropriate deadlines and resolve consumer issues within a timely manner. Bridges communications and information between health plan members and health care delivery systems Education: High School Diploma or GED Required Some college preferred Experience: 1-2 years work experience customer service experience Experience working in with health insurance enrollment and a background in a clinical/medical environment is preferred Knowledge, Skills and Abilities: Must be able to type at least 30 words per minute Must be able to use office equipment (i.e. telephones, and fax machines) Working knowledge of computers, including Microsoft Office software. Ability to perform basic mathematical calculations Ability to prioritize workloads Ability to maintain and protect patient confidentiality Ability to work well with other team members and to promote a positive work environment Transportation Requirement: Must have Reliable Transportation and be personally insured Must be able to travel up to 10% Benefits of working as a Outreach Worker in Saint Louis, MO:
? Opportunity to Make a Difference
? Advancement opportunities
? Generous Compensation
