Optometric Technician

Job summary
The Optometric Office Technician is responsible for assisting the Managing Optometrist in the technical and administrative operation of an optometric practice.They interact with patients/customers, deliver exceptional patient/customer experiences, and promote associate/doctor satisfaction.The role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler, and direct patient care.
Job seniority: entry level
Responsibilities
• Taking patient medical histories• Preparing patients for examinations• Administering tests prior to the eye exam• Assisting doctors during examinations• Greeting and directing patients• Answering telephones• Updating and maintaining Electronic Medical Records• Obtaining insurance verification and authorization• Adjusting scheduling for priority patients• Scheduling appointments• Processing insurance claim forms• Patient and insurance billing• Optometric medical billing and coding• Vision insurance billing and coding• Accounts receivable and accounts payable• Bookkeeping
Requirements
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations• Ability to manage priorities through adaptability and follow-up• Experience with personal computers preferred• Valid State Driver's License and State Minimum Insurance coverage• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting
Key Skills Needed
• Clinical skills• Customer service• Communication• Time management• Computer proficiency