Ops Manager

Position Summary The Vice President of Operations will plan, direct, coordinate, and oversee operations activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization. The VP of Operations will improve efficiency of the Warehouses' operations by planning and implementing strategies to reduce overhead costs, improve customer service, improve safety of employees and customers, and ensure the proper handling of fresh produce.
Duties and Responsibilities Oversee management, execution, direction, coordination, and development of distribution and warehouse management offering; including developing and managing budgets, new business sales involvement and pricing, employee development, implementation and project management, system administration, warehouse management, customer growth while guiding and directing Managers. Develop warehouse operational strategies for future growth and services of distribution and Warehouse by conducting needs assessments, performance reviews of Managers and employees as required Manages leadership over all current and future facilities. Establishes and Manages key KPIs, that can be measured and monitored to determine success. Proactively manage customer objectives to achieve customer retention. Configure warehouse layout for optimum storage capacity and workflow, perform cost/benefit analyses. Identify and evaluate potential technologies for review, assist with definition of user requirements Develop performance measurements across job functions Develop customer service standards and contribute information for review by Upper Management to meet overall organizational strategic plans Identify areas of operations that need development and integrate innovative changes to maximize efficiency and reduce department's operational costs. Maintain and improve warehouse operations by monitoring system and human performance Cultivate strong business relationships with customers by assessing complex situations, identifying root causes, and developing solution based strategies that generate positive results Conduct and communicate market research that impacts business Responsible for contract renewal and pricing Cultivate talent through teaching, coaching, and developing on a daily, weekly, monthly basis Hold quarterly developmental reviews providing direct reports relevant feedback to help them succeed Hold team accountable for execution of internal and external commitments Review and interact with sales team to drive business unit growth Responsible for third party carrier procurement and carrier management Create a culture of continuous quality improvement and maintain reporting of improvement actions Manages business unit profitability Implement and onboard new accounts Ensure all aspects of customer contract are effectively communicated, managed, and documented Prepare and complete action plans, manage system, and process improvement and quality assurance programs Communicate efficiently with CEO & HR identifying issues of safety, efficiency interruptions, and other issues. Ensure employee safety, Food Safety & Quality (FSQ), and efficiency goals are met by enforcing the company's food defense and security policies. Compliance with all companywide, OSHA, local, state, and federal rules and regulations, policies and procedures, Local 630 Union regulations and Code of Conduct standards
Requirements Excellent written and verbal communication skills in English. Bilingual in Spanish is a plus. Strong knowledge of produce and distribution services, and value added services. Good negotiation skills and contracting/procurement experience Detail oriented with strong multi-tasking skills Ability to handle multiple projects concurrently Demonstrated management and leadership skills Self-motivated with strong time management skills Advance knowledge and skills with technology (WMS, Excel, Word, Power Point, and Office 365) Vast knowledge of warehousing An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.  Minimum of 12th grade education; or Supervisory experience with a minimum of 5 direct reports Math competency. Demonstrate proven analytical skills in reviewing performance and other data.  Ability to apply common sense understanding to carry out instructions. Ability to use good judgement and multi-task without losing focus on primary objectives.  Ability to handle stressful situations, maintaining a calm and professional demeanor. Demonstrated initiative, good judgement, and problem-solving abilities Team player attitude Proactively establish and maintain effective working relationships with all. Maintain a willingness to improve personal and company performance Oversee management, execution, direction, coordination, and development of distribution and warehouse management offering; including developing and managing budgets, new business sales involvement and pricing, employee development, implementation and project management, system administration, warehouse management, customer growth while guiding and directing Managers. Develop warehouse operational strategies for future growth and services of distribution and Warehouse by conducting needs assessments, performance reviews of Managers and employees as required Manages leadership over all current and future facilities. Establishes and Manages key KPIs, that can be measured and monitored to determine success. Proactively manage customer objectives to achieve customer retention. Configure warehouse layout for optimum storage capacity and workflow, perform cost/benefit analyses. Identify and evaluate potential technologies for review, assist with definition of user requirements Develop performance measurements across job functions Develop customer service standards and contribute information for review by Upper Management to meet overall organizational strategic plans Identify areas of operations that need development and integrate innovative changes to maximize efficiency and reduce department's operational costs. Maintain and improve warehouse operations by monitoring system and human performance Cultivate strong business relationships with customers by assessing complex situations, identifying root causes, and developing solution based strategies that generate positive results Conduct and communicate market research that impacts business Responsible for contract renewal and pricing Cultivate talent through teaching, coaching, and developing on a daily, weekly, monthly basis Hold quarterly developmental reviews providing direct reports relevant feedback to help them succeed Hold team accountable for execution of internal and external commitments Review and interact with sales team to drive business unit growth Responsible for third party carrier procurement and carrier management Create a culture of continuous quality improvement and maintain reporting of improvement actions Manages business unit profitability Implement and onboard new accounts Ensure all aspects of customer contract are effectively communicated, managed, and documented Prepare and complete action plans, manage system, and process improvement and quality assurance programs Communicate efficiently with CEO & HR identifying issues of safety, efficiency interruptions, and other issues. Ensure employee safety, Food Safety & Quality (FSQ), and efficiency goals are met by enforcing the company's food defense and security policies. Compliance with all companywide, OSHA, local, state, and federal rules and regulations, policies and procedures, Local 630 Union regulations and Code of Conduct standards
Requirements Excellent written and verbal communication skills in English. Bilingual in Spanish is a plus. Strong knowledge of produce and distribution services, and value added services. Good negotiation skills and contracting/procurement experience Detail oriented with strong multi-tasking skills Ability to handle multiple projects concurrently Demonstrated management and leadership skills Self-motivated with strong time management skills Advance knowledge and skills with technology (WMS, Excel, Word, Power Point, and Office 365) Vast knowledge of warehousing An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.  Minimum of 12th grade education; or Supervisory experience with a minimum of 5 direct reports Math competency. Demonstrate proven analytical skills in reviewing performance and other data.  Ability to apply common sense understanding to carry out instructions. Ability to use good judgement and multi-task without losing focus on primary objectives.  Ability to handle stressful situations, maintaining a calm and professional demeanor. Demonstrated initiative, good judgement, and problem-solving abilities Team player attitude Proactively establish and maintain effective working relationships with all. Maintain a willingness to improve personal and company performance Physical Requirements & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.