Operations Support Rep

SUMMARY:  Under general supervision, the Logistics Specialist proactively supports operations and customer support activities in their assigned area(s). Identifies critical items before they impact the completion of production and maintenance schedules. Provides customer support to various areas within the Supply Chain group. E SSENTIAL DUTIES AND RESPONSIBILITIES :
Operation Support Representative: Issues kits, parts and tools to maintenance and shop floor. Performs daily transfers of parts from internal job to job for maintenance support. Submits and communicates in-house requisitions to fill demand from maintenance. Processes recapped CFE and BFG parts and material, and routes to appropriate location. Processes off-units from maintenance, inspects, and routes to the Warehouse. Retrieves and processes incoming Outside Service parts, Work Order and paperwork. Returns parts and tools as needed. Performs transactions in customer ERP to issue, return, or change assignment of customer parts. Verifies items have been issued to or returned from Jobs through RECAP process. Attends daily Maintenance Line meetings and answers questions regarding material. Meets with onsite customer representatives and communicates open demand requirements. Tracks and provides daily material status of incoming parts. Updates Gateway material reports. Researches and communicates purchasing request kickbacks with Maintenance. Communicates with Engineering Liaison to provide status of parts to Maintenance. Transports critically hot parts from other on-site locations as requested by Maintenance. Monitors email requests from Maintenance and support departments. Responds to daily questions from Maintenance about parts, tooling and chemicals. Maintains up-to-date training in our company Plateau platform. OTHER DUTIES: May operate light passenger vehicles, vans, pickup trucks, etc. to transport passengers, materials, or equipment in an industrial area, either inside or outside the local area. Assists with special projects as assigned. Performs other duties as assigned. Duties listed below are integrated into all job functions: Acts maturely and responsibly, conducting themselves in a professional, courteous and respectful manner toward co-workers, contractors, customers and vendors. Responds openly and appropriately to feedback regarding performance from leadership. Completes routine tasks independently. Performs all duties in a manner which promotes and supports the ATS core values. Integrates practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction. Completes all required learning assignments in Learning Management System (LMS). Attends training to meet requirements of the job position and as needed or mandated by ATS, state and/or federal regulations. Has regular and predictable attendance. AUTHORITY: This position is prohibited from performing any safety sensitive functions to include the accomplishment or direct supervision of the following:
Aircraft maintenance – This includes inspection, overhaul, repair, preservation, and the replacement of parts. Aircraft preventive maintenance – This includes simple or minor preservation operations and the replacement of small standard parts. SAFETY RESPONSIBILITY: Duties shall include observing all company, health, safety and environmental rules, ensure provision of full information on area specific safety orientation, identify all unique hazards, and are provided with the proper equipment to carry out the job in a safe manner. Also, the entire work area must be routinely inspected to maintain a high standard of housekeeping and low incidence of physical hazards and all accidents must be promptly reported.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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KNOWLEDGE SKILLS AND ABILITIES: Ability to communicate effectively both verbally and in writing. Ability to read, comprehend and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to operate general office equipment including personal computer, fax, and copy machine. General knowledge of MS Office (Outlook, Word, Excel). Ability to perform basic mathematical functions. Ability to solve practical problems. Good customer service skills. Ability to carry out a variety of instructions furnished in written, oral, diagram, and schedule form. Ability to use sheet metal shear, band saws, skill saws, hot knives, vises, and other common tools to create tooling containers and shipping crates. Ability to use forklifts, pallet jacks, hand trucks, and other various material handling equipment to move, stage, and deliver parts, tools, and raw stock materials. Knowledge of shipping systems including FEDEX, UPS and LYNDEN. EDUCATION AND EXPERIENCE: Minimum of one (1) year of inventory handling and control or warehouse operation experience required, including operation of trucks, pallet jacks, and forklifts. Forklift certification required (must obtain certification within 60 days of hire). 49CFR and IATA dangerous goods training (compliant to ATS requirements within 30 days of hire). Valid state driver's license required for the areas of Operation Support Representative, Warehouse HPD Clerk, Warehouse Shipping Clerk and Tooling & Calibration Clerk. PHYSICAL EFFORT AND DEXTERITY: While performing the duties of this job, the employee will be required to sit; use their hands and arms; and talk or hear; and focus on objects close up. The employee will also be required to stand, walk, stoop, kneel, crouch or crawl. The employee may be required to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
ENVIRONMENT:  The noise level in this work environment is usually moderate to high. May occasionally work near moving mechanical parts in high, precarious places and may be exposed to fumes or airborne particles. May work outside in various types of weather.
Benefits Financial: Our 401(k) plan includes employer matching contributions and a variety of investment options to help employees reach their financial goals. Employees also have access to financial advisors at no cost for personalized, professional, licensed assistance. We provide company-paid life and disability insurance, with an option to purchase more. Other available benefits include legal services and discounted home and pet insurance.
Time-Off: We support employee work-life balance by providing paid-time off (PTO) and paid holidays, as well as paid parental leave. PTO accruals start at 104 hours per year and employees receive 64 hours of holiday leave throughout the year. 
Tuition/License Assistance : We offer a generous tuition reimbursement program including Aviation Maintenance Technology (AMT) student loan repayment, Airframe/Powerplant (A&P) certification (coursework and/or testing), and business-related degrees.
Employee Assistance Program: we makes access to support easy for our employees and their families through our Employee Assistance Program, with confidential 24/7 counseling and referrals, for help with challenges that life can bring.
Discounts: We have partnered with local and national vendors to provide employees with discounts on entertainment, mobile phones and service, computer hardware and software, gym memberships, rental cars and more.
Career Development: Our Academy programs offer both technical skills and leadership training opportunities for those looking to add skills to their technical toolbox or move into a leadership role. Our Apprenticeship Program offers robust on the job training for anyone looking to begin a career in aviation maintenance. 
For immediate consideration contact: JOVAN TOLES - ******** 8 / All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.