Operations Manager

Job summary
Presidential Service Industries, Inc. (PSI) is looking for a dynamic, dedicated, and innovative Operations Manager.
Job seniority: mid-to-senior level
Responsibilities
• Oversight and development of all operational employees.• Oversees the day and evening cleaning operations of the company.• Assesses staffing levels in accordance with budgeted manpower level for each property.• Serve as the primary point of contact to PSI supervisors and cleaning staff at all locations.• Develop efficient systems to track worked hours at each property and report that time to the payroll department.• Ensure staff compliance with company policies, operational guidelines, and OSHA safety compliance.• Serves as liaison between the building engineer, building tenants, property managers, and Presidential Service Industries.• Coordinate with staff to ensure janitors' closets or space assigned to us is clean and organized.• Identify referrals, leads, and 'up sell' opportunities.• Conduct Quality Control of cleaning operations.
Requirements
• Minimum of three (3) years of experience in the commercial cleaning business or a service industry.• Minimum of five (5) years of experience working as a supervisor and managing people.• High School Diploma or GED.• Must possess, or obtain within the first year of employment, the RBSM certification through BSCAI.• Must have unrestricted ability to work in the U.S. without sponsorship and pass a criminal government background check.• Must be fully bilingual in both English and Spanish.• Must be proficient in writing emails and using office work technology.• Must possess excellent written and oral communication skills.• Good customer service and public relations skills.• Must be organized and detail-oriented.
Key Skills Needed
• Bilingual in English and Spanish• Proficient in writing emails and using office work technology• Excellent written and oral communication skills• Customer service and public relations skills• Organized and detail-oriented