Job Description:
Navient is seeking a dynamic and experienced Operations Manager to join our team in Dallas, Texas. As a mid-to-senior level professional with at least 6 years of experience, the Operations Manager will play a crucial role in overseeing and optimizing the day-to-day operations of our company. This is a part-time position that requires a resilient and driven individual who is dedicated to understanding and exceeding customer expectations.
Responsibilities:- Develop and implement operational strategies to improve efficiency and maximize productivity- Manage and mentor a team of employees, providing guidance and support to ensure success- Oversee budgeting and financial management for operational activities- Monitor and analyze key performance indicators to identify areas for improvement- Collaborate with other departments to streamline processes and improve overall business operations- Conduct research to identify trends and best practices in the industry- Ensure compliance with company policies and procedures- Drive continuous improvement initiatives to enhance operational effectiveness- Handle any escalated issues or customer complaints in a timely and professional manner
Requirements:- Bachelor's degree in Business Administration or related field- Proven experience in operations management, preferably in a similar industry- Strong leadership and people management skills- Excellent communication and interpersonal abilities- Ability to think strategically and make sound decisions under pressure- Proficiency in Microsoft Office and other relevant software tools- Resilient and adaptable to changing circumstances- Strong research skills to stay informed about industry trends and best practices
Benefits:- Relocation allowance for eligible candidates- Life insurance coverage - Travel opportunities for professional development
Equal Opportunity Statement:Navient is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.
Deadline to apply: May 4, 2024
If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, we encourage you to apply for the Operations Manager position at Navient in Dallas, Texas. Join our team and help us achieve our goals of providing exceptional service to our customers and driving operational excellence.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
