Duties The Operations Analyst will be responsible for planning, proposing, and implementing initiatives to modernize legacy business processes and practices using SharePoint Online, Microsoft Power Platform, and Microsoft 365. The ideal candidate will have experience leveraging SharePoint, Microsoft Power Platform, and Microsoft 365 to modernize and integrate file/data management, work distribution, quality assurance, and related reporting processes. The Operations Analyst will be a member of the Clerk's Office's staff but will work across court units, and with judges and chambers staff, to identify, design, and implement-process improvement initiatives to streamline operations, improve efficiency, increase productivity, assure quality, and provide ready access to data.
Responsibilities Build and maintain strong working relationships with subject-matter experts, end users, and other stakeholders at all levels of the organization to understand court culture, assess organizational requirements, and identify operational needs. Map business processes, gather stakeholder input, and identify opportunities to streamline operations, improve efficiency, increase productivity, assure quality, and make data more accessible and useful. Design, develop, document, deploy, maintain, and support technology-based solutions to modernize and integrate processes for file/data management, work distribution, quality assurance, and statistical reporting. Prepare technical documentation, training materials, other end-user resources, and related materials. Perform technical and end-user training and troubleshooting. Collaborate with other judiciary professionals to identify, adapt, and implement other courts' technology-based solutions in the Tenth Circuit. Requirements Conditions of Employment Must be a U.S. citizen or lawful permanent resident seeking U.S. citizenship. Excepted service appointments are "At-Will." Appointment is contingent upon successful completion of background check. Employees are subject to the Judicial Code of Conduct. Direct deposit of pay required.
Qualifications REQUIRED QUALIFICATIONS: Bachelor's degree from an accredited college or university. A minimum of two years of experience designing, developing, and deploying technology-based solutions to modernize and integrate processes for file/data management, work distribution, quality assurance, and statistical reporting. Significant experience using SharePoint Online, Microsoft Power Platform, and O365 applications to automate and integrate business processes and practices. Innovative and creative problem-solving skills and the ability to work effectively with individuals from varying backgrounds at all levels of the organization to develop solutions to business problems. Excellent interpersonal skills, a strong work ethic, and a commitment to providing excellent customer service. Demonstrated ability to communicate technical concepts to non-technical staff. Ability to work independently in a team environment as well as the ability to manage multiple priorities while consistently meeting established deadlines. PREFERRED QUALIFICATIONS: Experience working with an electronic case management system, preferably the Federal Judiciary's Case Management and Electronic Case Filing System (CM/ECF). Experience with systems integration and/or system process review, mapping, and design. Certifications related to lean process, process improvement, and/or Microsoft applications. Education Bachelor's degree from an accredited college or university preferred. Progressive court-related experience may be substituted for four-year degree.
Benefits
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How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
Please read the "Next steps" section for more information.
Benefits
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Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Federal Judicial Branch Application for Employment, cover letter, and resume.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Submit cover letter, resume, and Application for Judicial Employment, as a single PDF attachment, if possible, to . Reference 24C06 in the subject line. Incomplete application packages will not be considered. Only applicants selected for interview will be contacted.
Agency contact information Human Resources Email Address US Court of Appeals for the Tenth Circuit
1823 Stout Street
Denver, CO 80257
US
Next steps Only the most qualified candidates will be contacted.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents Federal Judicial Branch Application for Employment, cover letter, and resume.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency Open-Until-Filled. Position opened on 05/03/2024. Applications will be reviewed as received. Applications preferred no later than 05/31/2024.
