Onsite Technician

Job-ID: 15552Onsite TechnicianLevel 2 Desktop Support to End Users on a professional level.
USA - Springdale, AR
Professionals
Full-time

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—Your Benefits — Buddy program
Dental insurance
Flat hierarchies
Health insurance
Internal career development
Job with purpose
Sick leave payments
Unlimited employment contract


Your skillsAbility to work independently and as part of a team
Communicate effectively with clients, team members, and management
Technical certifications such as A+ or Network+ are preferred
Familiarity with Windows OS, Mac OS, and various software applications
Knowledge of TCP/IP and networking protocols
Your TasksHemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.
Responsibilities:
Provide technical support onsite to our clients at their location
Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
Install, configure, and maintain hardware and software systems
Participate in project rollouts and deployments
Maintain accurate records of repairs, inventory, and equipment
Communicate effectively with clients, team members, and management

Be part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.