(Onsite) Retail Banker

Job summary
Retail Banker role at PenFed in Madison, WIExtend member relationships and offer financial solutionsTrain in cash transactions and process accurately and efficiently
Job seniority: mid-to-senior level
Responsibilities
• Deliver results and meet goals in a member-centric environment• Engage others in dialogue, build relationships, and provide personalized service• Resolve problems independently or escalate as needed for member satisfaction• Utilize solutions for home ownership, wealth management, financial education, etc.• Establish relationships with teammates, business partners, and internal network• Explain and cross-sell PenFed loan and share products• Commit to continuous learning and adapt to changing demands• Assist with loan process and remain knowledgeable about the financial services industry• Manage multiple responsibilities and prioritize• Perform cash transactions and provide best-in-class member experience• Support other branches and PenFed initiatives
Requirements
• Associate Degree in a related field• Minimum of two years sales experience• Minimum of six months cash handling experience• Experience in financial services industry• Knowledge of financial services industry, products, and solutions
Key Skills Needed
• Strong interpersonal skills• Critical thinking and problem-solving• Passion for improving members' financial lives• Organizational skills
Benefits
• Lucrative benefits package including medical, dental, and vision plans• Paid time off and 401k with employer match• On-site fitness facilities at larger locations