Impact Workforce Solutions
On-Site Operations Manager - Muncie, IN
Company Summary
No matter what stage of your career,
Impact Workforce Solutions
can help you achieve your goals and realize your full potential. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company.By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful.
We are currently looking for an
On-Site Workforce Operations Supervisor
to join our Operations team at our client site located in
Muncie, IN
Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.
Position Overview
Reporting to the Director, the IWO Operations Manager will manage the vendor relationships with various staffing partners in an enhanced MSP platform. He/she will maintain the responsibility of managing order distribution and onboarding functions and serve as a liaison with Impact's network of Strategic Partners and their employees. In this role, the IWO Ops Manager will manage the overall operation at client site(s) and be responsible for the effective and successful management of labor, productivity, engagement, quality control, and overall client and vendor relationships. The IWO Ops Manager's duties and responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work in conjunction with client management; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; and employee motivation and reward initiatives.
Job Responsibilities
Manag ement and support of requisitions, order distribution, employees, and invoice adjustments flowing through the VMS software
Qualification and placement of candidates to open requisitions
Coordinat ion of orientation for new hires
Management of Active Headcount and Identification of Core2 Graduates
Perform new hire
backgrounds, drug screens, onboarding timely and effectively
Responsible for payroll hours submission to Payroll & Billing Specialist
Perform/Assist in employee terminations while helping to mitigate risk
Serve as the main contact for hiring managers, client HR, and employees
Work closely
with client managers to find solutions for recruiting/retention issues
Evaluate staffing strategy and plans
Coaching/Counseling and Mentoring
Performance
Reviews
Attendance Tracking
Manage client employee relations investigations, providing support, documentation, and guidance
Other duties as needed or assigned
Job Requirements
Bachelor's Degree preferred or equivalent experience
1-3 years' experience to include Staffing, Recruiting, and/or Client Relationship role
Experience in, or working knowledge of, vendor management software (VMS) preferred
Working knowledge of HRIS/ATS systems
Prior experience in manufacturing or distribution center environment
Proficient in Microsoft Office products
Excellent analytical and problem-solving skills
Strong communication skills
Ability to work on operation floor
Thank you for your interest in Impact Workforce Solutions, we are proud to be an Equal Employment Opportunity Employer and participate in the E-Verify eligibility confirmation program.
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