Online Client Service Specialist

Job Description:

As an Online Client Service Specialist at Cablevision Systems in Chicago, Illinois, you will be responsible for providing exceptional customer service to clients through various online platforms. This role is perfect for individuals who are passionate about helping others and thrive in an independent work environment.

Responsibilities:- Respond to client inquiries, comments, and concerns in a timely and professional manner- Utilize online tools and software to assist clients with their needs- Maintain a high level of customer satisfaction through effective communication and problem-solving skills- Monitor online reviews and feedback to address any issues or concerns- Collaborate with other team members to ensure a seamless customer experience- Maintain accurate records of client interactions and transactions

Requirements:- Strong passion for helping others and delivering excellent customer service- Ability to work independently and effectively manage your time- Strong decision-making skills to handle various client situations- Excellent communication skills, both written and verbal- Basic computer skills and familiarity with online platforms- High school diploma or equivalent

Benefits:- Travel opportunities for training and conferences- Free food provided during working hours- Visa sponsorship for eligible candidates

Working Environment:At Cablevision Systems, you will have the opportunity to achieve success in a high-energy workplace focused on delivering impactful results. You will be supported by a team of dedicated professionals who are committed to providing outstanding service to our clients.

Equal Opportunity Statement:Cablevision Systems is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to building a diverse and inclusive team where everyone feels valued and respected.

Deadline to Apply:April 7, 2024

We look forward to welcoming passionate and independent individuals to join our team as Online Client Service Specialists at Cablevision Systems in Chicago, Illinois. Apply now to start your career in customer service!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.