Online Client Relations Manager

As an Online Client Relations Manager at NVR in Columbus, Ohio, you will be responsible for managing relationships with clients in an online setting. This part-time role is ideal for someone with 8 years of experience in client relations who is confident and driven to exceed customer expectations.

Responsibilities:1. Build and maintain relationships with clients through online platforms.2. Respond to client inquiries and concerns in a timely and professional manner.3. Collaborate with internal teams to ensure client needs are met.4. Develop and implement strategies to improve client satisfaction and retention.5. Monitor online reviews and feedback to identify areas for improvement.6. Track and analyze client engagement metrics to measure success.7. Provide regular reports to management on client satisfaction and retention.

Requirements:1. 8 years of experience in client relations.2. Strong communication and interpersonal skills.3. Excellent problem-solving abilities.4. Ability to work independently and as part of a team.5. Cooperate and communicate effectively with internal and external stakeholders.6. Project management skills to prioritize and manage multiple tasks.7. Confidence and drive to meet and exceed goals.

Benefits:1. Training and professional development opportunities.2. Free accommodation for work-related travel.3. Retirement plan options for part-time employees.

Working Environment:At NVR, we are dedicated to understanding and exceeding customer expectations. Our team works collaboratively to provide the best possible service to our clients.

Deadline to Apply: June 1, 2024

Equal Opportunity Statement:NVR is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. All qualified individuals are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.