Office Specialist - Passr

Job summary
Office Specialist performing administrative and clinical tasksPlanning, organizing, and tracking services for clientsProviding clerical support and coordinating with billing and insurance providers
Job seniority: entry level
Responsibilities
• Answering program phone calls• Checking clients into their appointments and informing respective parties• Providing outcome-focused care activities as directed• Coordinating with billing and insurance providers• Sending in renewal authorizations and checking insurance status for clients
Requirements
• High School diploma or equivalent• CPR certification and Valley de-escalation certification• Proficiency with MS Office and Electronic Medical Record systems• Two years of behavioral health or customer service experience (preferred)
Key Skills Needed
• Customer Service• Problem solving• Oral and written communication• Proficiency with MS Office and Electronic Medical Record systems• Multi-tasking and prioritization• Detail orientation• Time management• Self-motivation• Organization• Flexibility and Adaptability
Benefits
• Medical, dental, and vision insurance• Health Savings Account with company match• Family Building benefits• 401(k) with a 5% company match• Insurance plans including life, short and long-term disability, accident, critical illness, auto and home, and pet insurance• Time off including accrued PTO, paid holidays, and wellness days• Paid Parental Leave for new parents• Volunteer paid time• Employee Assistance Program and discounted mental health therapy• Education Assistance including tuition, specialized training, and conference reimbursement• Ongoing in-house clinical training with Valley Academy• Scheduling flexibility and benefits coverage for part-time status• Career growth opportunities within Valley's diverse clinical programs or administrative teams