Office Services 1
Union Position; Up to 1positions
Office Services; Portland , Oregon (US-OR)
Regular FT
Posting # 4857
About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.
In addition to environmental stewardship, We're also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.
The Role: Performs duties to support Office Services including mail metering, utilizing mail room inserters and motor messenger duties.
Day to Day: Operates, maintains, and troubleshoots various equipment required for the timely processing and distribution of bills and other mailings such as the inserter, metering machines, guillotine, strapper, folder, and custom envelope printer. Programs inserter bins in appropriate application and submits electronic postage reports to USPS dashboard. Apply rigorous quality control checks. Tracks supplies needed for completing mailings and reorders as needed. Sorts and delivers mail throughout OPS and vicinity. Maintains accurate mailing lists in SharePoint, MS Publisher and SC Logic. Processes incoming and outgoing USPS First Class, USPS Priority, and expedited mail. Researches and tracks packages upon request. Performs software updates to systems as needed. Prepares personal mailings for employees and advises on postal regulations and cost effective options. Handles/balances petty cash drawer for miscellaneous transactions. Prepares a variety of reports and documents. Ensures accuracy and compliance. Communicates with departments, districts, and service centers to ensure accuracy in mail and continuous flow of mail. Fills supply orders for internal customers. Must be knowledgeable of company and USPS policies and procedures regarding all aspects of mail and be able to interpret and explain said policies to others. Trains, assists, and provides feedback to less-experienced workers at the direction of supervisor, which may include providing feedback to supervisor on progress of training. Prepares daily driving route to drop off and pick up packages and inter-office mail. Operates Company vehicles in compliance with state/local laws and Company policies and procedures. Acts and communicates in a professional, respectful, and cooperative manner in connection with all activities associated with NW Natural. Follows supervisory instructions and is flexible and adaptable to changing conditions and expectations. Maintains punctual, regular, and reliable attendance. Demonstrates the Company's core values and complies with all Company policies and procedures. Come on your first day with: Basic math and reading skills. Ability to troubleshoot and maintain equipment. Knowledge of USPS, FedEx, UPS and company mailing standards preferred. Knowledge of SC Logic Tracking system, Endicia, EMS, FedEx and USPS software preferred. Typing at 35 wpm. Data entry skills of 6,000 kph with 90% accuracy. Valid OR/WA driver's license, any required certifications and/or endorsements, and satisfactory driving record. Ability to multi-task effectively and manage multiple deadlines with zero tolerance for not meeting the deadline. Ability to prioritize work load to meet deadlines. Ability to interface with employees and customers to answer questions or resolve issues with tact and diplomacy. Basic ability to access, input, and retrieve information from a computer. Ability to deal with sensitive information in a confidential manner. Ability to stand/walk 4-8 hours per day. Must be able to lift up to 60 lbs. Ability to concentrate on tasks, apply procedures in sequence, make decisions with limited information, and work in a structured team environment. What we offer:
Health & Wellness -
Rich health insurance benefits with competitive employer contribution Free access to an online wellness resources platform Work Life Balance -
Start with 16 PTO Days (Amount varies based on accrued work hours)10 paid holidays and 3 floating holidays 3 weeks paid parental leave Green Team / Diversity, Equity & Inclusion Council / Safety Team / Women's Network and many other Employee Resource Groups Numerous volunteer and community engagement opportunities
Financial -
Competitive 401K company contribution and match 15% discount on NW Natural stock through Employee Stock Purchase Program Up to $5250 a year in tuition reimbursement Wellness incentive program
Discounts -
20% off natural gas service Up to 30% discount at NW Natural Appliance Center TriMet Pass for all HQ employees Generous discounts with Verizon & AT&T Wireless Hourly Rate: $24.51
Application Process: To be considered for this position, submit a complete electronic application Deadline: 4/30/24 Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at or .
NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.
