Office Manager Summary The Office Manager oversees the general administrative function of the corporate office. This position has both routine and non-routine duties, including greeting visitors, answering phones, and serving as the point of contact for day-to-day issues affecting the office. A highly professional tone, appearance, and manner is both expected and required, including appropriate communication in person and while on the phone. Duties vary in scope, requiring significant judgment and experience to successfully accomplish tasks with limited direct supervision.
Job Responsibilities (responsibilities may include but are not limited to the following) •Conduct all front desk duties
•Facilitate the upkeep of office equipment, including cleaning, maintenance, and repairs
•Maintain office supplies and food and beverage to predetermined inventory levels
•Help plan, coordinate, and execute corporate events and special meetings
•Manage all incoming and outgoing U.S. mail and express package services
•Oversee the scheduling of the conference rooms
•Implement and administer policies related to scheduling meetings, including invites, sharing, rescheduling, and canceling
•Physically inspect the office daily and communicate material issues to manager
•Track the status of subcontracts and vendor compliance
•Maintain files and records
•Provide clerical support as needed
•Perform other duties as assigned
Performance Objectives (objectives include but are not limited to the following)
•The 7 Core Values established by Brackett Builders to maintain its desired culture
•Customer service and personal interactions
•Communication response time and professionalism
•Willingness to take on projects and learn a variety of concepts, practices, and procedures
Preferred Knowledge, Skills, Education, and Experience •Exceptional customer service skills and an ability to develop a rapport with people
•Project management skills, including planning, organizing, and coordinating tasks
•Ability to respond to inquiries quickly and professionally
•Excellent written and verbal communication skills
•Strong analytical, organizational, problem-solving, and multitasking skills
•Proficiency with Microsoft Office products (Excel, Adobe, DocuSign, and Gmail)
•Associate's or bachelor's degree or equivalent experience
•Valid driver's license
Work Environment The Office Manager works at the corporate office and interfaces with external and internal customers, tenants, and vendors throughout the day. The hours for this position can be chosen from the following (7:00am-4:00pm, 7:30am-4:30pm or 8:00 am to 5:00 pm) Monday through Friday. This individual must be available to work extra hours when important projects present themselves and must be available to work an extended schedule as needed. The Office Manager should be flexible and readily available depending on the needs of the company.
Physical Requirements The Office Manager's physical condition must be sufficient for the consistent and successful completion of the responsibilities defined for this position. This position frequently requires standing, walking, sitting, reaching with hands and arms, and lifting up to twenty-five pounds. The Office Manager must be able to drive occasionally during the course of work.
