APPS Paramedical is a support company to the life insurance industry dedicated to providing "Paramedical" exams with personalized support to individuals who are purchasing life insurance and to the life insurance agents who require our service. We are currently seeking a motivated and detail-oriented individual to join our team in an office position with a focus on customer service. This role is crucial in ensuring that our clients receive the highest level of care and support throughout their journey with us.
As an office position with a customer service focus, you will be responsible for interacting with clients over the phone, via email, and in person. You will play a key role in managing client inquiries, scheduling appointments, and maintaining accurate records. Additionally, you will have the opportunity to contribute to the development and improvement of our services through regular communication with our team.
The ideal candidate is compassionate and empathetic, with a strong desire to make a positive impact in the Life Insurance Paramedical Industry. You must have excellent communication skills, both written and verbal, and be adept at problem-solving and multitasking. Attention to detail and the ability to work independently and as part of a team are also essential qualities for success in this role. Responsibilities Handle inquiries from clients and provide accurate, helpful information Schedule and coordinate appointments for clients, ensuring efficient and effective use of time Maintain client records and ensure all information is accurate and up to date Assist with billing and invoicing processes, including verifying insurance information Collaborate with the staff to ensure seamless and coordinated care for our clients Support the development of office policies and procedures, ensuring compliance with industry regulations Maintain a high level of professionalism and confidentiality in all interactions Requirements Associate's degree in a related field or equivalent experience Previous experience in customer service or a similar role Excellent verbal and written communication skills Strong problem-solving and multitasking abilities Attention to detail and ability to maintain accurate records Proficient in Microsoft Office Suite and general computer skills Ability to work independently and as part of a team Compassionate and empathetic approach to customer service and client care
Benefits Retirement Plan (Simple-IRA) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development
Website: About APPS Paramedical Services: The Grelyn Corp. does business under the name of American Para Professional Systems, or APPS Paramedical. The nature of our business is to provide the Insurance Industry with medical information by obtaining medical histories and completing physical examinations on applying for Life / Health / Disability / or Long Term Care Insurance. The industry refers to our services as a "PARAMEDICAL SERVICE".We started contracting business on August 1, 1991, as a dba contract office of American Para Professional Systems, Inc. in Jericho, NY.This partnership with American Para Professional System, Inc. allowed us to provide our services to over 850 insurance companies and also connect us with a family of companies doing the same work throughout the United States.Since that time we have grown at a steady rate and have met all of our yearly goals.February 2010, the corporation added the northern half of Indiana to its service area and has been growing at a steady pace.On October 1, 2013, Portamedic a division of Hooper Holmes, a company that also provided the same services was acquired making us the dominant company in the territory, and American Para Professional Systems, Inc the largest provider of "Para Medical Services" in the country.
