Join Our Team as an Ocean Cargo Agent
Location: 28278 (near Outlets), Charlotte, NC
Pay: $19-$23/hr
Schedule: Monday to Friday, 8:00 am - 4:30 pm
Are you detail-oriented with a passion for logistics? We're seeking a dedicated Ocean Cargo Agent to join our team in Charlotte, NC. In this role, you'll play a crucial part in organizing and coordinating customer shipping requirements, ensuring the smooth operation of our ocean cargo operations.
Key Responsibilities:
-Identify, organize, and coordinate customer shipping requirements.
-Prepare documents accurately and efficiently for ocean export shipments and import documents for distribution to Brokerage Operations and/or customers' Brokers.
-Prepare invoices and all required AS-400 database entries in a timely manner.
-Coordinate pickup and delivery orders with steamship, trucking, rail, and warehouse companies.
-Provide professional, timely, and high-quality customer service through daily communication with customers via phone and email.
-Communicate effectively with internal departments, other regional branches and offices, and all external contacts.
-Interface and consult with the Customs Brokerage Department to obtain technical guidance for regulatory compliance purposes as required by agencies including the EAR and U.S. Customs.
-Provide rates to internal and external customers and maintain direct contact with customers.
-Perform specific and assigned operations and administrative tasks to provide high-quality customer service while meeting the Company's goals.
Qualifications:
-High school graduate or GED, or relevant working experience.
-2+ years' freight-forwarding industry experience in ocean cargo operations preferred.
-Experience in FCL / LCL Ocean Cargo logistics and documentation preferred.
-Basic PC skills – MS Word, Excel, Lotus Notes, AS400 knowledge.
-Strong interpersonal, verbal and written communication, customer service, and teamwork skills.
-Commitment to accuracy, efficiency, and meeting deadlines.
-Strong organizational skills with superior attention to detail and follow-up.
-Ability to multitask and handle changing priorities under pressure.
-Ability to understand, develop, and maintain multi-cultural relationships.
-Flexibility to work flexible scheduled hours and days depending upon customer demands.
If you're ready to take on a dynamic role in ocean cargo operations and provide exceptional customer service, apply now! Join our team and become an integral part of our logistics operations.
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..
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For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
Additional Skills (none specified)
