Job summary
The Nurse Case Manager provides medical management and vocational rehabilitation services to individuals following a work place injury.The NCM collaborates with the injured worker, insurer, employer, attorney, and treating providers to oversee the medical treatment plan and to coordinate a return to gainful employment.The NCM determines eligibility for vocational rehabilitation or disability case management services, provides medical management assistance and identifies suitable job goals consistent with the clients' interests, aptitudes and physical abilities.
Job seniority: mid-to-senior level
Responsibilities
• Schedule and attend in-person appointments with client, family, adjuster, medical providers, employer, attorney or vendors as necessary.• Complete forms according to industry requirements.• Prepare organized reports within a specified timeframe.• Document all case activity in files and update all parties on status.• Complete ongoing educational requirements as required by certifying entities.• Additional duties as required.
Requirements
• Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.• Ability to interface with claims staff, attorneys, physicians and their representatives, and advisors/clients and coworkers.• Critical thinking skills, problem solving capabilities and strong attention to detail.• Excellent written and verbal communication skills.• Ability to meet designated deadlines.• Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets.• Strong interpersonal, time management and organizational skills.• Ability to work both independently and within a team environment.• 4 year degree, licensed RN or a combination of education & related experience.• Ability to obtain CRC or CDMS Certification for the State of MN.• Knowledge of Workers' Compensation and prior case management experience preferred.• Bilingual in Spanish or other language a plus.