Job Description and Duties This position is in the Client Services, Information Security Engineering, and System Engineering domains. Under the direction of the Medical Board of California (MBC) Information Technology Manager II and the Chief Technology Officer for the Department of Consumer Affairs (DCA), the incumbent serves as a specialist for the MBC Network Team, responsible for the maintenance of the MBC network infrastructure. The incumbent provides technical support maintaining, troubleshooting and providing solutions for the infrastructure environment which includes: Local Area Network (LAN)/Wide Area Network (WAN), user devices, virtual and physical servers, firewalls, switches, and routers serving 400+ end-users in statewide field offices and Sacramento headquarters. The incumbent is a team member on the more complex systems software projects, and/or works independently as a high-level expert technical specialist to perform the more complex tasks that are used to plan, analyze, design, code, implement, maintain, manage, troubleshoot and protect the MBC network infrastructure/systems.
In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.
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You will find additional information about the job in the .
Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired. Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Required Technical Knowledge:
Window 10/11/Server
Active Directory
Group Policy
Printer Management
Microsoft 365/Azure
Microsoft Configuration Manager
Networking Concepts/Hardware, including but not limited to: Firewalls, Switches, Routers, Circuit, Virtual Private Networks
Network Security Principles, Technologies, and Best Practices
VMWare/Virtual Servers
Backup and Disaster Recovery Strategies
Additional Performance Expectations:
Ability to work cooperatively with others
Ability to work efficiently
Ability to report to work on time
Ability to maintain consistent, regular attendance
Ability to work under changing deadlines
Ability to look and act in a professional manner
Ability to get along with others
Ability to exhibit courteous behavior towards others at all times
Ability to meet deadlines
Ability to perform tasks with minimal amount of errors
Ability to do completed staff work
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
The Medical Board has FREE PARKING and is located next to the Royal Oaks Light Rail Station. Additional Instructions If you are using education to meet the minimum qualifications, as specified in the classification specification ( please include a copy of your degree or unofficial transcripts with your application package.
Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.
Employment information on the STD 678 MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Using the online application system as specified in the announcement is the preferred method or applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
DO NOT include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.
Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678).
Applicants who fail to submit the most current version of the STD. 678 may be disqualified.
Multiple positions may become available.
Electronic Submission:
Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.
U.S. Postal Service Mail:
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.
Hand Delivery:
Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.
Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have any updates to your online application after you have submitted it, please contact . For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at .
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please respond to all questions in a question number and response format. Narratives not-clearly being responsive to the individual questions may be disqualified.
1. Please detail any experience you have working with Microsoft Configuration Manager.
2. Please detail any experience you have working with Microsoft 365/Azure environments.
3. Please detail any experience you have working with Windows Server, Active Directory, Group Policy and Printer Management.
4. Please detail any experience you have working with LAN/WAN hardware, including, but not limited to, Routers, Circuits, Firewalls, Switches, VPN Devices, and Web Filters.
