We are in need of an influential Network Manager to join our multidisciplinary team at ACCESS in Dearborn, MI.
Growing your career as a Full Time Network Manager is a terrific opportunity to develop excellent skills.
If you are strong in cooperation, negotiation and have the right personality for the job, then apply for the position of Network Manager at ACCESS today!
Job Title: Network Manager Job Status: Full-time Job Summary: Under limited supervision, the Network Manager is responsible for running the day-to-day business operations of the IT Department, including but not limited to: coordination with other departments to implement and enforce new policies and procedures; develop and implement formal training opportunities for ACCESS staff pertaining to technology related topics with a focus on threat mitigation, best practices and newly implemented technologies. In addition to these duties, the Network Manager will be responsible for monitoring support queues to ensure support requests are dealt with in a timely manner, and address technical issues as needed. The Network Manager will also make a significant contribution to any technical projects lead by the IT Director as required.
Essential Duties and Responsibilities: Maintain functionality of user devices including all laptops, desktop PCs and mobile devices as well as technology used in the organizationManage the organization's servers and ensure functionalityEnsure security procedures are implemented and enforcedEnsure all desktops, PCs, laptops, printers, projectors, etc., are functioning properlyDiagnose and resolve technical problems as they ariseMonitor system backupsEvaluate and recommend hardware and software products and procures as directedMaintain currency in computer technology and network administration and securityDevelop policies and procedures and implement and enforce through the coordination with other key departmentsDevelop training curriculum and materials for ACCESS staff training pertaining to threat mitigation, best practices, and utilizing new technologiesHave continued conversations with Director of IT to inform of need of equipment and trainings for budgeting purposesMonitor and manage support queues to ensure issues are resolved in a timely mannerOperate standard office equipment and use required software applicationsPerform other duties and responsibilities as assignedKnowledge, Skills, and Abilities: Knowledge of:
Office365, Azure, Windows Server 2012 through Windows Server 2022, Microsoft SQL Server 2016 through SQL Server 2022Veeam Backup & Replication 11Microsoft System Center Configuration ManagerMicrosoft Hyper-VWatchGuard FirewallsMitel Connect VOIP PlatformPhysical hardware (Servers, Desktops, Laptops, etc.)AANM Exhibit Hardware (AMX, MediaMatrix, BrightSign, A/V Playback hardware, etc.), is preferredSkill in:
Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office Ability to:
Partner with other functional areas to accomplish objectivesGather information, identify linkages and trends, and apply findings to assignmentsInterpret and apply policies and identify and recommend changes as appropriateOrganize and prioritize multiple tasks and meet deadlinesCommunicate effectively, both orally and in writingWork independently as well as collaboratively within a team environmentProvide a high level of customer serviceEstablish and maintain effective working relationships at all levels of the organizationEducational/Previous Experience Requirements: Minimum Degree Required:Associate degreeBachelor's degree preferredRequired Disciplines:Computer Science or related field~and~
At least 3 years of experience in a technical support role and working with and troubleshooting network configurations or any equivalent combination of experience, education and/or training approved by Human ResourcesLicenses/Certifications: Licenses/Certifications Required at Date of Hire: NoneWorking Conditions: Hours: Normal business hours, some additional hours may be requiredTravel Required: Local travel required
Working Environment: Climate controlled office
Benefits of working as a Network Manager in Dearborn, MI:
? Excellent Benefits Package
? Professional Development Opportunities
? Advantageous package
