Network Engineer

Positing Title : Information Systems Analyst II Option N
Agency : Department of Innovation and Technology 
Closing Date/Time: 06/03/2024 
Anticipated Starting Salary (Effective 7/1):  $7,491 - $11,015 Monthly
Job Type: Salaried 
County:  Sangamon
Number of Vacancies: 2
Plan/BU:  RC063
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.  Posting Identification Number 37876 Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Network Engineer, supporting the Illinois State Police (ISP) for full-range complex hardware and software setups and installations across the agency and various locations. The ideal candidate will have experience determining layout and specifications to design, develop and modify complex network communications, including various LAN components such as routers, firewalls, switches, intrusion detection, load balancers, web gateways, cabling, wireless controllers. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
Competitive Group Insurance benefits including health, life, dental and vision plans Flexible work schedules (when available and dependent upon position)10 -25 days of paid vacation time annually (10 days for first year of state employment)12 days of paid sick time annually which carryover year to year 3 paid personal business days per year 13-14 paid holidays per year dependent on election years 12 weeks of paid parental leave Pension plan through the State Employees Retirement System Deferred Compensation Program – voluntary supplemental retirement plan Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP) Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility For more information regarding State of Illinois Benefits follow this link:

 
Essential Functions 25% Under administrative direction, serves as a Network Engineer for the Department of Innovation & Technology (DoIT), supporting the Illinois State Police (ISP):
Performs complex professional and advisory functions in Network Services for the Infrastructure Section. Determines layout and specifications to design, develop and modify complex network communications, including various LAN components such as routers, firewalls, switches, intrusion detection, load balancers, web gateways, cabling, wireless controllers, etc., and assumes accountability of associated work products within the statewide network. Performs complex design and configuration planning Determines bandwidth needs and hardware/software specifications. Develops, documents, and implements agency standards. Creates network diagrams and uses network discovery tools to keep network diagrams up to date. Conducts tests and prepares analytical reviews of various settings in a complex LAN environment. Researches, analyzes, conducts, and coordinates in-depth documented studies related to network communication and makes recommendations to management in support of procurement and development efforts.  Develops, implements, and maintains change control. Develops detailed architecture documentation and testing procedures for management of the network environment. Utilizes Transmission Control Protocol (TCP), Internet Protocol (IP), Quality of Service (QOS) Architecture, Packet Sniffers, Internet Protocol Security (IPSEC), Virtual Private Network (VPN), Video over IP, Voice over IP, and Enterprise Wireless LAN Controllers Administration in performance of duties. Utilizes Layer 2 and Layer 3 switch design and Data Center switching architecture and capacity planning in performance of duties. 20% Performs complex hardware and software setups and installations:
Tests and maintains various brands of LAN switches, routers, firewalls, intrusion detection, load balancers, web gateways, cabling wireless controllers, network security devices, etc., including physical installation of equipment, configurations of STP, BGP, VLAN, VPN and Transmission Control Protocol/Internet Protocol port translation, monitors and maintains change requests and performs required changes to systems configuration to meet customer needs. Reviews vendor recommendations for upgrades and upgrades firmware and software on routers, switches, firewalls, etc. Maintains firmware and software levels to vendor recommended levels. Performs equipment setup and installs hardware and software. Lifts, loads, and unloads equipment needed for installation. 20% Confers with customers in high stress situations to troubleshoot complex systems, end-user communication problems, system intrusions and communication and hardware errors:
Utilizes various utilities and diagnostic tools such as network monitoring systems including, but not limited to, NetScout packet analyzers and Orion and recommends actions to prevent further occurrences of the problem/issue. Monitors trouble tickets to ensure Service Level Agreements are met, providing break/fix services to agency within the listed time frames, and escalates time sensitive trouble calls to senior staff and/or appropriate vendor for faster resolution time. Essential Function (Cont.)20% Serves as project coordinator for full-range major/complex projects, very large hardware/software deployments and installations across the agency and locations:
Determines and coordinates project components such as project scheduling and assignments. Assigns and reviews the work of project analyst staff. Provides expertise, guidance, and direction to staff. Reviews results and incorporates individual components of project into the final products. 10% Keeps abreast of new developments in the Information Technology (IT) field:
Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current knowledge of Information Technology products, vendor software/hardware, project management methodology, techniques, and procedures applicable to unit activities. Attends demonstrations and exhibitions related to assigned operations. 5% Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related fields. Requires three (3) years of professional experience in computer science, Network Applications, or directly related fields. Specialized Skills Requires three (3) years of professional experience with Networking Engineering, including Enterprise Firewall troubleshooting and configuration. Requires three (3) years of professional experience with Layer 2 and Layer 3 switch design and Data Center switching architecture and capacity planning. Requires three (3) years of professional experience with Internet Gateways and filtering, application load balancing, or local area network design.  Requires three (3) years of professional experience with Transmission Control Protocol (TCP), Internet Protocol (IP), Quality of Service (QOS) Architecture, Packet Sniffers, Internet Protocol Security (IPSEC), Virtual Private Network (VPN), Video over IP, Voice over IP, or Enterprise Wireless LAN Controllers Administration. Preferred Qualifications Three (3) years of professional experience with Networking Engineering, including Enterprise Firewall troubleshooting and configuration. Three (3) years of professional experience with Layer 2 and Layer 3 switch design and Data Center switching architecture and capacity planning. Three (3) years of professional experience with Internet Gateways and filtering, application load balancing, or local area network design.  Three (3) years of professional experience with Transmission Control Protocol (TCP), Internet Protocol (IP), Quality of Service (QOS) Architecture, Packet Sniffers, Internet Protocol Security (IPSEC), Virtual Private Network (VPN), Video over IP, Voice over IP, or Enterprise Wireless LAN Controllers Administration. Three (3) years of professional experience coordinating or leading projects in an Information Technology environment. Ability to gain and maintain effective working relationships with agency officials, associates, vendors, clients, and others. Ability to analyze and diagnose network issues and coordinate efforts to resolve.  Developed verbal and written communication skills to present technical information to others with clarity and precision. Ability to coordinate project activities of multi-level teams to achieve desired results. Cisco Certified Network Associate, Cisco Certified Design Associate, or other routing and switching certification. Conditions of Employment NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position. 
Requires the ability to verify identity. Requires employment authorization to accept permanent full-time position with the State of Illinois Requires the ability to travel in the performance of duties. Requires the ability to pass a position specific, agency required background check. Requires self-disclosure of criminal history. Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends and holidays. Requires the ability to work outside of normal hours to meet deadlines. Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.  Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties. Requires the ability to lift and carry objects or equipment weighing up to 75 pounds. This is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: 8:30AM - 5:00PM M-F
Work Location: 801 S 7th St Springfield, IL ********
Agency Contact: Hilary Weston
Email:
Posting Group:  Science, Technology, Engineering & Mathematics; Public Safety
This position DOES contain "Specialized Skills" (as that term is used in CBAs).
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

 
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If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
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