ECS is seeking a Network Engineer to work in our Arlington, VA office.
Job Description:
Responsibilities:
Support 1100 users over the phone or by email using on-premises and remote network tools. Respond to support requests, then document the issue, the action taken and the resolution in a ticket management system.
Work within a tiered structure, assisting junior contractors, while escalating complex issues to more senior team members.
Serves as the local area network (LAN) administrator for agency-wide LAN systems. Identifies and controls all LAN hardware and software configuration. Develops technical standards and procedures for LAN development, implementation, and management. Establishes performance management metrics. Evaluates overall LAN performance against relevant standards.
Provides technical advice and consultation to network administrators and engineers throughout the agency.
Keeps abreast of the rapid evolution of networking technologies.
Maintains continual vigilance against threats to network confidentiality, integrity, and availability.
Administers and manages agency Internet protocol management (IPAM) and domain name system (DNS) hardware and software.
Administers and manages agency firewall configurations, firmware and software patches, network traffic rules, and role-based user accounts.
Recommends actions to management to avert future challenges to the integrity and availability of the network.
Mail and track packages sent to customers in the field.
The selected individuals must reside in the Washington D.C commuting area and will be required to periodically report to OIG HQ and the Equinix data center to configure equipment and provide equipment logistical support.
Required Skills: US Citizen or Green card holder and must be able to obtain a Public Trust Clearance.
Candidate will possess at least 3 to 5 years' experience administering network systems and services for medium to large size environments (1000 users)
Mastery of, and skill in developing and managing network architecture and available resources sufficient to plan, design, develop, manage, and enhance highly efficient network systems that respond to the agency's business requirements; and efficiently apply available resources.
Bachelor's degree from an accredited college or university in a technical field such as Engineering or Computer Science, or 3 to 5 years of relevant work-related experience.
Mastery of, and skill in developing and managing network architecture and available resources sufficient to plan, design, develop, manage, and enhance highly efficient network systems that respond to the agency's business requirements; and efficiently apply available resources.
Ability to lift 45 lbs.
Experience troubleshooting network connectivity issues (including, LAN, WAN and VPN)
Experience providing technical support as part of a corporate or government information technology department.
Desired Skills: Experience with a Customer Services Management Tool
Mastery of Cisco Meraki wireless network infrastructure design, hardware installation, and software/firmware administration.
Bachelor of Science in Information Technology Degree
IT Certifications (A , Security , Network , CCNA)
ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.
ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800 employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.
