This is a position with strong experience in enterprise network deployment in the field. The consultant performs a variety of field activities associated with planning, surveying, installing, and migrating network and wireless equipment. Typically handles moderately complex products and/or problems and may provide guidance to lower-level installers.
Essential Duties and Responsibilities:
• Designs and documents network installations, rack elevations, patch matrices (cable run lists), and deployment and migration methods and procedures documents.
• Provides work instruction to Level 2-3 onsite smart hands installation crews.
• Will serve as Site team leader.
• Onsite and remote lead and quality control oversight network installation crews and validation of proper installation performed by cabling crews.
• Performs Site Surveys, additions, removals, and modifications on working equipment.
Work operations/job activities may include:
o Equipment & cable Site Survey
o Generate site survey report
o Rack / Cabinet installation
o Network equipment installation
o Copper patch cabling
o Cable labeling
o Cable management/dressing
o Network equipment relocation
o Software additions or upgrades
• Validates proper operation of switch and wireless network equipment after installation and migration and assists with troubleshooting and remediation.
Skills and Abilities Required:
• Requires strong technical knowledge of current network products with minimal training performed and recorded on Safety, Business Code of Conduct, Quality assurance and Electrostatic Discharge (ESD).
• Familiarity and experience with cabling and installation to BICSI and ANSI/TIA standards
• Experience with both copper (Cat6) and fiber installation best practices.
• Formal "Basic Installation" training course is required (or equivalent on the job training).
• Ability to read and understand technical drawings and documentation.
• Sound knowledge of the phases of the product installation.
• Experience using Microsoft Excel and Visio to document network rack elevations and cable patch matrices
• Proficient in the use of power tools such as Saws-All, portable band saws, drills, etc.
• Experience leading teams cabling or network installation technicians.
• Must be able to lift 40 Lbs.
Education and Experience Required:
• Electronics training equivalent to 2 years of technical trade school or military school and 4 years of field service, or equivalent
• Typically, a minimum of 3 years of experience as a network deployment consultant.
• Proficiency in the system (Network Elements 1, 2, 3, or 4) being worked on
Travel/Shift Requirements:
• Travel greater than 75% within the continental U.S. Some work to be performed in off-hours Maintenance Windows (between ~ 7pm - 5am local time). Most work will be normal business hours. Migrations (~ 20 nights per year will be the off hours when stores are closed to customers)
• Travel may be by auto, plane or other means based on distance to location. All travel expenses will be compensated in full based on Compucom travel policy.
• No 'home' location for role. Majority of work will be done onsite at client retail store locations throughout the continental US. Most travel will be regional based on consultant's base location.
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