Job ID: 360460 About the Job
The University of Minnesota Duluth's Information TechnologySystems and Services (ITSS) unit is seeking a full-time, first-level Network Administrator to support campus computer networks and voicesystems, provide customer support related to network hardware/software issues and questions, and contribute to the overall improvement ofnetworking services for the Duluth campus. This is an excellent opportunity for those with a passion for technology, a willingness to learn,and enthusiasm for taking on new opportunities and challenges.
The University of Minnesota is committed to fostering local talentthrough employment opportunities. This position utilizes a hybrid work modality with an expectation of on-site work approximately 3 days perweek. Prospective applicants must be located either in Minnesota or near the Minnesota / Wisconsin border or otherwise open torelocation.
Job Duties
Support UMD Campus Computer Networks and Voice Systems (60%) Provision, configure,install, and maintain wired and wireless network infrastructure. This includes but is not limited to: Network switches (campus andremote sites) Wireless access points (installation, mapping, performance) UPS systems for network communicationrooms DNS and DHCP updates Infrastructure documentation Fiber optic and copper patching Work independently,or with senior network staff to continually improve networking services for campus. Produce documentation, billing, and otherinformation related to the network. Manage network projects as assigned. Network inventory (procurement, warranty claims,and asset disposal). Maintain automated network processes using existing tools and version control systems. Occasionaloff-hours work as necessary. Customer Service (30%) Respond to network and telephone service tickets. Providefront-line support and response for network edge switches and wireless access point service issues. Consult with faculty, staff, andstudents from a variety of backgrounds and experiences regarding network-related hardware/software issues and questions. PersonalDevelopment (10%) Attend staff and team meetings. Attend specialized training in the areas of networking,telecommunications, and fiber optics. Pursue opportunities to further your knowledge through online resources, certifications, andother professional development opportunities. Maintain a commitment to the University of Minnesota's goals, including those thatencourage equity and diversity. Qualifications
Required Qualifications BA/BS degree OR acombination of related education and work experience to equal at least four years. Preferred Qualifications Abilityto take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Knowledge ofscripting/programming language (Python, Go, etc) Knowledge of Linux/Windows systems administration Leadership or ProjectManagement experience Effective communicator Benefits Working at theUniversity
At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who areinterested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your lifeoutside of work.
The University also offers a comprehensive benefits package that includes: Competitive wages, paid holidays,and generous time off Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program Low-cost medical, dental, and pharmacyplans Healthcare and dependent care flexible spending accounts University HSA contributions Disability andemployer-paid life insurance Employee wellbeing program Excellent retirement plans with employer contribution PublicService Loan Forgiveness (PSLF) opportunity Financial counseling services Employee Assistance Program with eight sessions of counselingat no cost Please visit the Office of Human Resources website formore information regarding benefits. How To Apply
Applications must be submitted online. To be consideredfor this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an onlineapplication for the position and attach a cover letter and resume.
Additional documents may be attached after application byaccessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request anaccommodation during the application process, please e-mail or call (612)624-8647. Diversity
The University recognizes and values the importance of diversity and inclusion inenriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting andretaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity inits programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status,disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more aboutdiversity at the U: EmploymentRequirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption isthat prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists fromemployment. About the U of M University of Minnesota, Duluth (UMD)
The University ofMinnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's BestColleges" issue.
Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environmentsand attracts students looking for a personalized learning experience on a medium-sized campus of a major university. A firm liberal artsfoundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD's many researchinstitutes and labs.
At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021,as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity(2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).
