Multicultural Recruitment Coordinator

Job Summary: Come join our team in the Office of Admissions and Recruitment (OAR) within the Division of Enrollment Management at UW-Madison! We are admissions professionals dedicated to recruiting, admitting, and enrolling the next generation of UW-Madison undergraduates.
UW-Madison is strongly committed to creating a welcoming and inclusive community for people from every background. To support this commitment, OAR seeks Multicultural Recruitment Coordinators to organize and support institutional efforts to grow undergraduate applications from students with historically underrepresented backgrounds, including students of color, low-income, first-generation, and students from rural backgrounds in Wisconsin and across the country. The Multicultural Recruitment Coordinator will engage prospective students, families, and guests on UW-Madison admissions policies and procedures while representing the institution to campus visitors and at select off-campus events. The person in this role will also participate in the holistic application review of a robust and talented applicant pool of 63,000+ students.
To learn more about working in OAR, please visit OAR's 'Join Our Team' website.
Responsibilities: Plans, develops, coordinates, manages, and executes the recruitment and admissions process in alignment with the institution's strategic goals. Represents the institution to prospective students with a goal of attracting, admitting, and enrolling a talented, diverse student body. May supervise staff and/or lead a program area. 10% Counsels prospective and admitted students on educational planning and career opportunities 20% Reviews, evaluates, and responds to student applications according to established policies and procedures 10% Identifies opportunities for and develops admissions and outreach events 5% Schedules logistics and secures resources for events to promote the Institution 5% Evaluates program effectiveness and provides recommendations for improvement 10% Delivers directed admissions program messaging to internal and external audiences 10% Identifies, promotes, and maintains internal and external partnerships focusing on outreach, recruitment, and admission 25% Engages in extensive outreach and recruitment events, representing the university to prospective students 5% DEM is committed to the highest standard of service. This position will be a role model by practicing exemplary and respectful behaviors in all interactions. Participation in community and culture building activities are mandatory Tasks: Learn and communicate undergraduate admissions policies, procedures, and processes; offer professional, efficient, and friendly service to students/families, school counselors, and the public via email, phone, in-person, and virtually Conduct application review and admissions processes as assigned primarily for first year applicants Engage in direct recruitment of prospective international students, their families, and school personnel via in-person, virtual, or hybrid opportunities in assigned travels or territories Implement focused engagement designed to increase the enrollment of students from multicultural backgrounds Build relationships with prospective students/families from underrepresented populations, and work with community based organizations within WI, MN and IL primarily, and across the country as needed Partner with UW-Madison departments and organizations that support the outreach, recruitment, and retention of multicultural students Identify and establish rapport with campus partners who can help nourish more inclusive outreach and recruitment efforts Participate in annual conferences, workshops, and webinars to develop professionally in admissions and recruitment to better serve the diverse student populations Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion
Education: Preferred
Bachelor's Degree

Qualifications: Required:
-Experience in college admissions, pre-college programs, or college access organizations
-Experience working with students/families from backgrounds historically underrepresented in higher education
-Ability and willingness to travel locally and nationally
-Evening and weekend in-person and virtual work as well as limited travel required during peak times
Highly qualified candidates may possess the following:
-Knowledge of the college admission recruitment cycle and best practices in recruiting, admitting, and enrolling students
-Excellent interpersonal, teamwork, collaboration, public speaking, and customer service skills
-Attention to detail, time management, and organizational skills; ability to work independently in a high volume office and exercise sound judgment
-Experience evaluating applications through a selective admission process, preferably at a four-year institution
-Proficiency with database systems, Microsoft Office software (i.e., Word, Excel), Customer Relationship Management (CRM) systems (i.e., Salesforce), etc.
-Proficiency with reading, writing and speaking in a language(s) besides English
License/Certification: Required
Drivers License - Valid and Meets UW Risk Management Standards
This position may involve travel. Incumbents must be able to meet the required criteria to become a UW Authorized Driver which allows employees to drive for business purposes. Required criteria can be seen here:

Work Type: Full Time: 100%
This position is a Madison-based position with most activities performed in-person, onsite, at a designated campus work location (40%-60% in person). Some work may be performed remotely, at an offsite, non-campus work location.
Appointment Type, Duration: Ongoing/Renewable

Salary: Minimum $55,000 ANNUAL (12 months)
Depending on Qualifications
This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see

Additional Information: The Division of Enrollment Management (DEM)believes in our ability to contribute towards an ecosystem of innovation. Through this relentless desire for bold ideas, DEM leads a comprehensive strategic enrollment approach to attract, enroll, support, and graduate the most talented students. We foster equitable and seamless experiences, value research in practice, engage in responsible stewardship, provide inclusive support, collaborate, and increase access to higher education to accomplish our goals. With students firmly at the center of our actions, decisions, processes, and services, our work helps to deliver the impact of UW-Madison as a world-class institution that enriches communities across the globe.
The Division is comprised of a dedicated team of over 400 employees and includes the Office of Admissions and Recruitment, the Office of Student Financial Aid, the Student Success Through Applied Research (SSTAR) Lab, and the Office of the Registrar. DEM invests in the professional growth of their team members and is committed to the highest standard of service for students, colleagues, visitors and other stakeholders. Team members will serve as role models by practicing exemplary, respectful and inclusive behaviors in all of our interactions.
How to Apply: To apply for this position, click on the "Apply Now" button to start the application process. Applicants will be asked to upload a resume and cover letter outlining knowledge, skills, abilities and experience in or transferable to the listed required and/or preferred qualifications. If selected for a finalist interview, applicants are required to supply 3 references, including a current or most recent supervisor. No references will be contacted without advance notice. PDF documents preferred but not required. Anticipated start date is June 2024.
For fullest consideration, applications should be received by Monday, April 1, 2024.
A criminal background check and sexual harassment/sexual violence questions will be conducted on all finalists.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment and must be able to sustain eligibility, without sponsorship, throughout the duration of their employment.
Contact: Heidi Updegrove


Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.

Official Title: Adm & Rctmt Coord II(AE084)

Department(s): A05-ENROLLMENT MANAGEMENT/ADMISSIONS

Employment Class: Academic Staff-Renewable

Job Number: 295123-AS

The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply.
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .
About University of Wisconsin Madison
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.
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