Motorclothes Associate

Job summary
Motorclothes Associate position at Great River Harley-Davidson in Onalaska, WIPassionate about retail, riding, and the Harley brandProvide top-notch customer service in the merchandise department
Job seniority: associate level
Responsibilities
• Provide excellent customer service to walk-in and telephone customers• Greet customers in a courteous and friendly manner• Work with multiple customers while maintaining customer satisfaction• Handle telephone transactions quickly and courteously• Point out sales, specials, or new merchandise to customers• Assist customers with merchandise selection and provide fashion feedback• Accept cash and credit card payments• Notify customers of special orders or back-ordered items• Handle customer complaints with empathy and a positive attitude• Assist General Merchandise manager with retail sales of General Merchandise• Set up and organize special events and fashion shows• Maintain clean and appealing displays of merchandise• Receive merchandise, check against purchase invoice, and log into inventory• Stock shelves and displays, or place merchandise in stockroom• Conduct periodic physical inventory of all merchandise• Keep updated customer mailing lists• Attend training sessions to stay current with merchandising and inventory control• Other duties as assigned
Requirements
• Friendly, outgoing personality• Experience in merchandising and retail sales• Experience with Point-of-Sale and computerized inventory systems or ability to learn quickly• Physical ability to stand and walk the sales floor for most of the day• Ability to bend, stoop, crouch, reach, and lift 40 lbs of merchandise
Benefits
• 401(k)• Dental insurance• Health insurance• Paid time off• Vision insurance