Mining Support Manager

Our Mining and Heavy Equipment Dealership Group currently has an opening for a Mining Support Manager to support the mining customers by improving certain process that affect the transacting of business between them and the Company. Identifying support services and parts investments to meet the demands of this customer base is an important function of this position. Periodically this position will be assigned special projects to complete.Responsibilities:Interact with Mine Managers and Sales team on customer issues and problem resolutionIdentify potential jobs that would benefit from having standard jobs created for themImprove the component tracking records currently maintained in the Dyno ShopProvide the specifications for an automated system to track fluid levels for our bulk storage system and Identify work order management improvements with the intent of improving days in WIPPrepare a component forecast model for Magnetation to identify potential exchange components to support this customerCustomer research for GET productsQualifications:4 year degree requiredMSHA Certification requiredStrong mechanical aptitude & familiarity of the mining industryExcellent communication and customer service skillsClean driving recordTravel:Up to 25% travelMinimum Physical Requirements:Push/pull up to 30 lbsLift/carry up to 50 lbsLift bulky objectsStanding, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, crawling, high stepsWorking Conditions may be indoor and/or outdoor. Noise level may be loud at times.This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.