Mining Exchange Executive Housekeeper Location Colorado Springs, CO : THE MINING EXCHANGE New lifestyle hotel is about to take Colorado Springs by storm! Built in 1902 as a stock exchange for local mining companies, The Mining Exchange, lies in the heart of downtown Colorado Springs, Colorado. The hotel is currently undergoing a transformational renovation and will relaunch in late 2023 as Colorado Springs' newest and most unique lifestyle hotel. The new hotel will lean into its unique character & history to bring a truly inspired design and experience to the market. When complete, the hotel will offer 134 stunning guest rooms, a new Italian restaurant, a western honkytonk, restyled event space and new coffee experience. Included in the transformation will be a variety of curated artwork, thoughtful design elements and spaces created for making connections. Click here for more information. THE ROLE Position: Executive Housekeeper Reports To: Director of Rooms, Director of Operations and/or General Manager COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE: Provide supervision and direction for all housekeeping activities of the hotel in a safe and efficient manner; ensuring the highest level of cleanliness; and maintaining guest satisfaction while protecting the assets and minimize expenses.
ESSENTIAL JOB FUNCTION: Accomplish the rooms department human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining associates; communicating job expectations, job duties and job responsibilities; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Create and distribute effective internal and external communication (written and verbal). Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all guests, vendors and staff members for the best overall performance of the hotel. Meet rooms financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Forecast, implement, monitor, control and report on the group budget and its various components (labor costs, inventory, equipment, etc.) to maximize revenue and minimize expenses while ensuring sufficient supplies are on hand to provide top quality guest services. Develop and continually enhance relationships with key corporate, business and travel industry accounts. Promptly follows- up on all customer needs and inquiries in an efficient and expedient manner. Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects. Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion. Ensure adequate controls are installed and maintained for the protection of the hotel's financial assets against loss or misappropriation. Ensure all corporate Risk Management (SDS, HazComm, OSHA, etc.) standards are compliant. Communicate to both, guests and fellow associates, professionally and positively. Salary: $55,000 - $65,000 DESIRED SKILLS AND QUALIFICATIONS: Education: Two to four-year college degree or equivalent education/experience.
Experience: Minimum of 3 years' experience in Rooms Management or a related management position. Hotel experience preferred.
Skills and Abilities: Ability to perform critical analysis and manage a wide-range of information. Requires advanced knowledge of business and management principles and practices involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources. Possess excellent oral, written and presentation skills. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with the Rooms department/hotel objectives. Listen effectively. Operate department within the guidelines of the Foundation Document. Ability to make decisions based on established policies and procedures. Communicate to both, guests and fellow associates, professionally and positively.
BENEFITS PACKAGE Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO beginning after ninety (90) days of employment
401k with employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
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