Mercedes-Benz Service Advisor

Since 2001, the Higginbotham family has made it their mission to deliver excellence, luxury, and quality to Jackson drivers, as we intend to do for years to come. Over the course of those 15 years, we've been devoted to serving our customers as best we can in whatever way we can, focusing solely on their driving needs and desires. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our employees work together towards a common goal to offer the best service in the industry. If you feel that your skills would be a valuable asset to our customers, we want to get to know you!What We Offer:100% paid medical for the employee401k with matchingDental, Medical, Life and disability insurancePaid VacationsOther outstanding benefitsResponsibilitiesGreets customers promptlyObtains customer and vehicle informationClearly reports all vehicle symptoms as described by the customerDetermines and recommends needed maintenance base on age, mileage, and vehicle historyPrepares complete and accurate estimate of cost for labor and partsEstablishes follow-up timeMonitors the progress of each vehicle throughout the day, updating customers frequentlyVerifies that final invoice reconciles with work performed on the repair orderExplains all completed work and charges to customersRequirements:Minimum 1 year experience in a service advisory roleKnowledge of automobilesPositive attitudeHigh volume mentality