Member Service Representative

Job summary
Bilingual Member Service RepresentativeProcess accurate transactions for credit union membersFinancially empower those we serve
Job seniority: entry level
Responsibilities
• Receive and process financial transactions• Provide friendly and professional service• Build rapport with members• Opening accounts and processing loans (depending on experience)
Requirements
• Cash handling and customer service experience• Fluency in both Spanish and English• Ability to understand and speak fluently• Courtesy, tact, and diplomacy• Personal contact with others inside and outside the organization• Ability to use a computer
Key Skills Needed
• Cash handling• Customer service• Bilingual (Spanish and English)• Fluency in Spanish and English• Communication skills