Are you seeking fulfilling career opportunities as a Medical Collections Specialist? Look no further! We're thrilled to present an exciting position with our esteemed healthcare services provider. Join our dynamic team and make a difference from the comfort of your own home.
Benefits:
At our organization, Parallon, we prioritize the well-being and growth of our team members. Here's a glimpse of what we offer:
Comprehensive medical coverage with minimal copays, including prescription drug and behavioral health coverage, along with telemedicine services and AirMed medical transportation.
Additional benefits such as dental and vision coverage, life and disability insurance, flexible spending accounts, and supplemental health protection plans.
Extensive support for emotional, physical, and financial well-being, including free counseling services and resources.
Generous retirement plans including a 401(k) with a matching contribution and an Employee Stock Purchase Plan.
Family support programs, fertility and adoption assistance, referral services, and consumer discounts.
Educational assistance, colleague recognition programs, and various time-off benefits including paid leave and disability coverage.
Note: Benefit eligibility may vary by location.
About the Role:
As a Medical Collections Specialist, you'll play a vital role in our team, focusing on outbound calls, account follow-up, and patient receivables resolution. This virtual position offers an opportunity to showcase your customer service skills while contributing to positive patient interactions and financial well-being.
Responsibilities:
Handle outbound calls and account follow-up, spending 90% of your time on the phone.
Identify and escalate problem accounts as necessary.
Update patient account records accurately.
Collaborate with patients and guarantors to secure outstanding payments.
Maintain productivity and quality standards.
Ensure exceptional customer service delivery.
Work collaboratively with team members and management.
Qualifications:
High school diploma or GED preferred.
Previous call center experience is advantageous.
Minimum one year of related experience, preferably in healthcare collections.
Familiarity with healthcare revenue space collections is desirable.
Flexibility to work one Saturday per month and one evening per week.
Reliable high-speed internet connection (25 MB Download, 6 MB Upload) and no Wi-Fi usage permitted.
Bilingual skills are a plus, though not mandatory.
About Parallon:
Parallon, a trusted partner of HCA Healthcare, specializes in full-service revenue cycle management. With over 17,000 dedicated colleagues serving nearly 1,000 hospitals and 3,000 physician practices nationwide, we're committed to making a positive impact on patients, providers, and communities.
If you're passionate about delivering exceptional patient care and are eager to contribute your expertise, we invite you to embark on this rewarding journey with us!
Learn more about our employee benefits and join us in shaping the future of healthcare.
Employment Type: Full-Time
Salary: $ 20.00 Per Hour
