TeamHealth has ranked three years running as "The World's Most Admired Companies" by Fortune Magazine and one of America's 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare organization is physician-led and patient-focused. We continue to grow across the U.S. from our Clinicians to our Corporate Employees and we want you to join us.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Under direction of provider(s), assist with patient care, assessment and procedures. Care for the actual and potential healthcare problems related to musculoskeletal injuries and conditions. Facilitate efficient flow of patients through the clinic. Serve as a critical link between the providers and patients by managing patient phone calls and communicating results of testing, surgery schedules, procedures, etc. Provide patient education regarding their condition. Facilitate a professional, personable and efficient atmosphere for the clinic. Collaborate with primary care providers in the treatment and well being of all patients. Obtain vital signs, nursing history and physical assessment. Review lab results and processes information to appropriate provider. Assist providers with patient assessments and procedures. Obtain pre-certs when necessary. Document patient care, procedures and patient assessments in the medical record and other clinic records. Complete patient care assignments based on severity of illness, scope of professional practice and individual strengths and weaknesses. Maintain neat and clean patient exam rooms and work areas; follows infection control policies and procedures in cleaning equipment and all areas of the clinic. Participate in quality assessment and performance improvement activities. Respond to patient phone calls and provide appropriate counsel/follow up. Maintain orderly sample drug supply room and ensure appropriate documentation is maintained on dispensing of sample drugs. Work as a team with other members of the clinic to ensure the highest quality of care at all times. Demonstrate positive interpersonal relations in dealing with fellow employees, patients, and providers so that productivity and positive employee relations are maximized. Maintain strict patient confidentiality in accordance with clinic policy. Other duties as required and assigned by the Program Manager, Providers or Operations Team. These may, on occasion, be unrelated to the position described here.
QUALIFICATIONS and/or EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
EDUCATION:
High School Diploma required. Medical Assistant or Nursing Assistant certification preferred. Basic Life Support (BLS) Certification.
EXPERIENCE: Minimum of 2 years experience assisting with clinical duties. Orthopedic experience preferred, med/surg experience also accepted. At least 2 years experience in physician clinic setting preferred. SPECIFIC SKILLS: Intermediate computer skills required. Must have ability to appropriately handle confidential information. Must be knowledgeable in orthopedic practices and procedures as well as the laws, regulations and guidelines governing a clinic setting. Must have excellent professional verbal and written communication skills. Knowledge of hazardous materials used in the clinic required. Knowledge of effective body mechanics to prevent injury required. Must have ability to work in new situations, grasp new ideas and adapt to new procedures. Must have ability to evaluate available data and come to sound conclusions
