Job summary
The Floor Lead works closely with the Team Leaders & Store Leadership to ensure a smooth operation of the entire store.Assists with general operations of the store including supervision, training and supporting Team Members, providing exceptional customer service, and maintaining retail standards.Aims to achieve and surpass financial goals.
Job seniority: associate level
Responsibilities
• Set and achieve the highest standards of retail execution.• Help foster a positive work environment of outstanding teamwork, mutual respect, and exceptional morale.• Partner with Team Leader to select, train, develop, mentor, motivate and counsel Team Members.• Model and deliver outstanding customer service.• Maximize productivity and efficiency through proper scheduling.• Work with the Team Leader to achieve sales, margin, expense, and labor targets.• Follow and comply with established procedures, including Weights and Measures, health and sanitation, and safe work practices.• Train Team Members on proper organic standard procedures.• Demonstrate advanced product knowledge.• Maintain awareness of new products and regularly incorporate new products into the overall product mix.
Requirements
• Excellent verbal and written communication skills.• Strong organizational skills.• Excellent interpersonal, motivational, team building and leadership skills.• Ability to visually examine products for quality and freshness.• Knowledge of different cuts of meat and seafood as well as cooking procedures.• Proper knife handling skills and knowledge of other cutting equipment.• Proficient mathematical skills.• Basic to intermediate proficiency with computer applications and programs.• Ability to work a flexible schedule including nights, weekends, and holidays.• Meat Retail and Seafood Retail experience preferred.
Key Skills Needed
• Verbal and written communication• Organizational skills• Interpersonal skills• Motivational skills• Team building• Leadership skills• Product knowledge• Knife handling• Mathematical skills• Computer proficiency
Benefits
• Whole Foods Market offers "Whole Benefits" including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.• Eligibility determined under the terms of the applicable Whole Benefits plan at a person's date of hire.
