Meat And Seafood Lead

Job summary
Assist the Meat & Seafood Manager in selection, cutting, pricing, and displaySupervise department staff to meet sales, margin, labor, and customer service goalsReport to Meat & Seafood Coordinator
Job seniority: mid-to-senior level
Responsibilities
• Maintain friendly and engaging customer service• Monitor customer wait time and call for back-up• Assist customers with product questions and special orders• Know all meat, poultry, and seafood cuts, varieties, and product codes• Respond quickly to customer questions and concerns• Ensure availability of samples for customers• Act as a role model for customer service, efficiency, and safety• Purchase products according to department strategies and budget• Prepare cuts of meat for best yield and customer appeal• Plan and implement attractive meat, poultry, and seafood displays• Maintain standards for appearance and quality• Maintain cleanliness, safety, and customer service standards• Train and coach department staff• Participate in budget and sales review meetings• Attend meetings and events as requested• Perform other assigned tasks
Requirements
• Minimum 4 years in retail meat/seafood sales with cutting responsibilities• Knowledge of organic, natural, and commercial meat/seafood practices• Ability to read and understand financial statements• Good communication skills• Ability to handle multiple demands• Supervisory experience• Demonstrated ability to follow through on commitments• Certified forklift operator (or completion of in-house program)• Ability to lift and carry 50 lbs. repeatedly• Ability to stand for long periods