Marketing Assistant

Job summary
Boundless Promotions is a marketing company with exceptional customer serviceneeding high-energy, upbeat individuals with great customer service skillsplanning large-scale expansion and in need of new management trainees
Job seniority: entry level
Responsibilities
• Handle customer inquiries and complaints• Provide information about the products and services directly• Troubleshoot and resolve product issues and concerns• Document and update customer records based on interactions• Develop and maintain a knowledge base of the evolving products and services• Assisting customers face-to-face with any billing and/or equipment issues• Handling new customer acquisitions and qualifying potential clientele
Requirements
• Previous experience in customer service, sales, or other related fields• Ability to build rapport with clients• Ability to prioritize and multitask• Positive and professional demeanor• Excellent written and verbal communication skills