Job Status:Full-Time
Introduction:
Warby Parker is on the lookout for a dynamic Market OD Leader to lead our growing network of eye doctors in several independent locations. In this role, you’ll help guide our talented team of optometrists and execute operational initiatives that help us provide best-in-class service. Our ideal candidate is an enthusiastic leader, invested in both the doctor and patient experiences, and excited to shape the future of eyecare. Sound a lot like you? Keep reading!
What you’ll do:
Execute and implement strategic, clinical, and business initiatives for OD operations
Work closely with eye doctors to encourage their engagement and provide professional and personal development that sets them up for success
Partner with Warby Parker OD Leadership and Retail Field Leaders to improve doctor operations, the patient experience, and eye exam growth for locations in your area, as well as develop plans that enhance performance management
Ensure we are meeting operational KPIs (such as eye exam bookings or patient experience) across the company
Facilitate onboarding and training for new ODs as well as provide ongoing professional development, mentorship, and support
Optimize our doctor coverage across stores by assisting with recruitment and assessing our OD schedule
Collaborate with the Talent team to execute recruitment projects and develop key relationships with schools, faculty, alumni, and students
This role is a mix of clinical, business and leadership
Travel amongst the locations within your market to achieve a mix of clinical, business, and leadership goals
Who you are:
A Doctor of Optometry with 2+ years of clinical practice and 1+ years of leadership experience
Licensed to practice in the state which aligns with the market of responsibility
Equipped with strong clinical skills
Able to lead, influence, and mentor ODs (with a proven track record!)
Empathetic and thoughtful—you’re able to connect with others and resolve sensitive issues all while promoting our core values
A motivated mentor who’s passionate about both the doctor and patient experiences
A relationship builder and service-minded leader
Equipped with strong problem-solving and analytical skills with an ability to multitask and manage multiple priorities
Open to relocating depending on where you are (we’ll help with that)
Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
