Company Description Become a part of an innovative team helping to revolutionize the way publishers make books available in an on-demand world and helping to revolutionize the way that publisher content reaches readers around the world!Lightning Source UK Ltd, an Ingram Content Group company, is a leader in providing a comprehensive suite of inventory-free on-demand print and distribution services for books to the publishing industry. Lightning Source gives the publishing community options to print books in any quantity, one to 10,000, and provides its customers access to the most comprehensive worldwide bookselling channel in the industry.Job DescriptionJob SummaryThis role is responsible for managing their shifts manufacturing process and production meeting all cost, quality, delivery and safety targets set by the Company, efficiently and consistently.The Manufacturing Shift Manager drives performance, productivity improvements and develops both machine and staff utilisation lowering the company's cost per unit (CPU).Essential Job Duties:Effectively manage all operations to ensure KPI's targets and business objectives are met and maintained within production, quality, cost, delivery.Provide leadership and direction to all Manufacturing Shift Team Leaders and operatives in all aspects of the manufacturing operation.Ensure operations are conducted in compliance with ICG global quality specifications, whilst meeting customer SLA's.Organise and facilitate daily Team Leader meetings, ensuring effective and relevant communications throughout all areas of responsibility, prioritising workloads and ensuring maximum process efficiencyReview and develop continuous improvement, leading and participating in working parties to involve and engage staff, with an aim to increase efficiency and reduce costs. Have full involvement in their implementation and success minimising downtime while increasing UPLH.Responsible for yield improvement & non value-added process reductionInitiate and implement best practice process, techniques and drive lean manufacturing and 5SCreate innovative solutions to problems and opportunities to increase productivityWork alongside the other 3 Manufacturing Shift Managers to ensure '4 shift manufacturing consistency', correct manning levels, holiday cover where applicable and identify cross functional training needs for development of all shop floor staff and Team Leaders, completing training records to the required standard.Ensure there is an appropriate level of multi-skilled colleagues to perform tasks in an effective and efficient manner.Develop others to support the site talent and succession planOrganising shift cover when required, providing flexible working requirements to achieve KPI's and carry out return to work discussions with team members returning from sicknessContinually look to develop staff within the section to ensure that staff are fully utilising their skillsUpdate Manufacturing Shift Team Leaders on required targets / rates, and quality checks, providing training and feedback, acting on poor performance where required.Measurement of Quality, Cost, Delivery and People and produce statistic reportsAccurately complete full duty handover to the next Manufacturing Shift Manager – days to nights and nights to days.Ensure all activities on site are carried out in a safe manner, in line with policies, ensuring that all Health, Safety and Environmental statutory requirements are metEncouraging a total safety culture using observation and feedback techniques, and implementing improvements.Ensure consistency in the application of the companies disciplinary, grievance and absence proceduresEnsure appraisals and reviews are effectively carried out with staff.Record accident information as required, followed by, completing any incident reports; carrying out follow-up investigationsEnsures compliance to all other HR Policies & ProceduresWork alongside other departments using skills & knowledge to provide support to all teams throughout site.To oversee general housekeeping requirements of the manufacturing floor, ensuring high standards of hygiene and tidinessEnsure all staff are aware of ICG overall objectivesIn addition to the above the Manufacturing Shift Manager will perform other duties as reasonably requested by the management teamTo be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment.To report any accidents, potential hazards to the Health and Safety team immediately.Performance MeasuresCost KPI'sQuality KPI'sDelivery KPI'sPeople KPI'sCustomer feedbackAchievement of yearly personal targets and objectivesFeedback from internal colleagues, peersProfit and loss performance of the siteRelationship developerOrganisedAnalyticalHigh level of drive and commitmentCustomer Service skillsProblem solving skillsSkills:Good interpersonal, leadership and motivation skillsIntermediate level excelExperience working in a FMCG environment or any exposure of fast-paced manufacturing operationGood knowledge of Continuous improvement & the Lean PrinciplesGood awareness of supply chainAbility to delegatePossess safety qualification preferable IOSH or NEBOSHBe computer literateExcellent communicational skills are required at all levels; both verbally and written, with specific emphasis on:An ability to carry out team briefings, participate in detailed shift handovers and write concise reportsExperience with co-ordinating and supervising work activities including shift personnelMust be able to demonstrate good organisational skillsHave a willingness to operate flexibly over a wide range of work areas.Ability to think logically and solve problems effectively and efficientlyStrong leadership presenceResilientExcellent communicatorPositive team playerSelf-starterEssential Physical Demands:Ability to walk and stand as neededAbility to grip/grasp as neededAbility to lift/carry in full range of motion up to 60lbs as neededAbility to push/pull in a warehouse environment up to 70lbs force to push as neededAbility to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequentlyAbility to work a flexible schedule which could include nights and weekends & ability to travel as neededAbility to be trained and operate power industrial equipmentExposure to wide range of temperaturesQualificationsQualifications (Typical Experience, Typical Education, Knowledge/Skills/Abilities):Experience:At least 5 years' experience as a Manufacturing Shift Manager or similar positionAt least 5 years' experience working with a Warehouse / Production / Distribution Management SystemAt least 5 years' warehouse experience in a fast paced, high volume environmentEducation:Preferred: Relevant manufacturing/engineering degreePreferred: Six sigma or Lean certificationEssential: A level / CollegeEssential: GCSE Maths, English, scienceAdditional InformationPerks/Benefits:Salary commensurate with experienceAnnual Company Bonus 10%Paid Holiday and Paid Closure daysLife Assurance 3x SalaryBUPA Private Medical CoverageCompany Pension SchemeCompany Sick Pay SchemeContinuous Professional Development and Training OpportunitiesFree onsite parkingFree Hot drinksSnack and Drink Vending machines on siteService Awards
