At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Job Description As the Operational Governance and Project Management Manager you will lead a team of high-performing technical project managers responsible for the execution of large-scale, complex projects. You will oversee the planning, implementation, and tracking of projects that have a significant impact on Brightspeed's financial success. Projects managed by this team cover a broad range of topics including network architecture expansion, new technology deployment, and product development. You will work closely with IT, Product, Marketing, and Finance to ensure projects are successfully deployed. This position will report to the Director of Operational Governance and Project Management.
Impact: Drive company culture, beliefs, and supporting behaviors. Provides vision, leadership, project oversight, issue resolution, and support to a team of three to five employees. Lead?by example in creating an environment that fosters open communication, sharing ideas and best practices, and building strong cross-functional relationships. Creates strategies to achieve business goals such as increasing revenues, driving operational and financial independence, and developing a skilled, motivated, and diverse workforce. Develops and implements PMO process and policy to drive project management standardization and efficiencies to enable successful execution ensuring achievement of strategic priorities and long-range financial goals. Works with other department leaders to plan, prioritize, and implement projects and programs. As Operational Governance and Project Management Manager, you will have the following responsibilities Leads the Operational Governance and Project Management Team providing oversight, guidance, and support to three to five employees. Responsible for all aspects of project management duties including delegating tasks, assigning project resources, establishing deadlines, and tracking progress. Continually monitors project progress to ensures projects stay on track to meet established launch plans, come in under budget, and achieve expected benefits. Develops and distributes executive status reports, stakeholder communications, and project progress readouts. Reviews and updates processes and procedures to apply lessons learned and best practices. Leads cross-functional teams comprised of IT, Finance, Business Unit Leaders, and project stakeholders to prioritize Brightspeed growth initiatives. Produces and publishes the strategic priorities roadmap and facilitates monthly readout. Coordinates project reviews providing detailed status updates to impacted stakeholders. Responsible for establishing performance goals that align with Brightspeed's strategic priorities and drive the achievement of our financial wellbeing. Provides continuous feedback and coaching that enable employees to achieve their professional goals while maintaining a healthy work/life balance. Qualifications WHAT IT TAKES TO CATCH OUR EYE: Bachelor's degree in Telecom, Operations Leadership, Business, IT, or equivalent experience 7+ years of proven project or program management experience 7+ years of demonstrated experience leading teams to achieve business results Certified Project Management Professional (PMP) or project management degree Strong leadership and interpersonal skills to develop and motivate employees and cross-functional teams. Quick learner with analytical problem-solving skills Solid organizational skills with great attention to detail Ability to excel in a fast-paced environment, including ability to switch context and priorities while maintaining focus on goals and meeting deadlines. Experience creating executive-level communications and presenting to large audiences. Proficient in Microsoft Office applications Expert in project management applications, e.g., Smartsheet, MS Project, Jira, and Confluence #lLI-RM1
Additional Information WHY JOIN US? We aspire to contemporary ways of working. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We have a brand new, state-of-the-art corporate HQ in Charlotte, NC and we prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Diversity, equity and inclusion are at the center of our grounding belief in Being Real . When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer
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