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The Manager, Operations Analytics is responsible for enhancing the ability of our operation teams to visualize and act on data. This role works closely with operational leadership to determine requirements, leveraging standardized databases to create and maintain our enterprise operational reporting and visualizations.
This role will need to leverage extensive knowledge and experience deriving meaningful insights into operational data – empowering data driven decisions across the portfolio. A major component of this role is to translate data into operational transparency, leveraging stellar communication, prioritization and partnership with business leaders and end users.
RESPONSIBILITIES, other duties may be assigned.
Enhance the scalability and performance of facilities operations by providing effective reporting and visualizations. Develop visualizations and reporting according to organizational needs and standard best practice Hire, supervise, and mentor an analytics team Develop procedures to ensure data integrity and quality of the database and reports Prepare and present performance reports to senior leadership Partner with the database team to follow best practices in database management, utilization and data integrity. BASIC QUALIFICATIONS
5 or more years of experience in data visualization and reporting Two or more years of experience in a people leader or team lead role Prior experience working with Snowflake and Tableau, or similar database/visualization platforms PREFERRED QUALIFICATIONS
3 or more years of experience working with Snowflake and/or Tableau KNOWLEDGE, SKILLS AND ABILITIES
Integrity – Maintains honest and open relationships with end users. Execution – Completes tasks effectively and efficiently, with little follow up Agility – Able to problem solve to resolve end users challenges and/or project requirements. Development – Self-learner and starter, eager to learn new application features and functionalities. Excellent analytical and problem-solving skills with the ability to interpret complex data sets. Strong communication skills to convey technical information to non-technical stakeholders effectively. Advanced analytical, leadership, and problem-solving skills Exceptional organizational skills and attention to detail TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This position is bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to
and let us know the nature of your request and your contact information.
