Job Description
Job Description Description:
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Summary
Under the supervision of the Community Manager and/or Maintenance Supervisor, the Maintenance Technician is responsible for performing a variety of responsibilities including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.
The Maintenance Supervisor and/or Maintenance Technician are on-call for maintenance emergencies 24 hours per day, 7 days per week or as scheduled.
Reports To
Community Manager or Maintenance Supervisor
Primary Duties and Responsibilities
Providing excellent service to residents, guests, employees and contractors.
Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor.
Ensuring the clean condition of the community at all times.
Maintaining the maintenance shop according to policy.
Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.
Assisting in other tasks as directed by the Maintenance Supervisor.
All other miscellaneous duties as assigned.
Requirements:
Minimum Qualifications
High school graduate or GED certificate and experience in apartment maintenance preferred.
Ability to read, write, speak, and communicate in English.
Ability to work weekends or overtime as job requires.
Certificates, Licenses, Registrations
EPA Certification preferred, Universal preferred
City and/or State certification requirements must be met if applicable (i.e. pool operations, maintenance, electricians, etc.)
Certified Apartment Maintenance Technician (CAMT) preferred
Knowledge, Skills, and Abilities Required
High degree of neatness and respect for property and landscape combined with a willingness and desire to learn
Able to understand cleaning solution labels and use as instructed
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of weight measurement, volume, and distance
Ability to apply common sense understanding to carry out simple one- or two-step instructions.
Professional and energetic demeanor resulting from previous landscape, maintenance, or housekeeping experience
Good customer service skills
Good communication and listening skills
Able to be an effective team player and interact well with others
Organized and detail-oriented
Patient, even-tempered and works well under pressure
Effective time management skills
Able to maintain confidentiality
Able to follow directions from a supervisor
Able to understand and follow posted work rules and procedures
Able to accept constructive criticism
Willing to work in all types of weather conditions
Working Conditions
Work is performed in an indoor and outdoor field environment; travel from site to site; exposure to dust, grease, noise, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions. Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information. Possible to work long hours and odd schedules (weekends) in order to fulfill job duties. #zr #ft
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