Live Chat Specialist

Job Description:

We are seeking a confident and independent Live Chat Specialist to join our team at PG&E Corp. in San Antonio, Texas. As a part-time Associate Level employee, you will be responsible for providing exceptional customer service through our live chat platform.

Responsibilities:- Answering customer inquiries via live chat in a timely and professional manner- Providing accurate information about products and services- Resolving customer issues and complaints effectively and efficiently- Escalating complex issues to the appropriate department for further assistance- Conducting research to provide customers with accurate information- Collaborating with team members to improve overall customer satisfaction- Maintaining a positive and professional attitude at all times

Requirements:- Minimum of 2 years of experience in a customer service role- Confident and independent attitude- Strong research skills- Ability to cooperate with team members effectively- Excellent communication skills- Proficiency in using live chat software and other customer service tools

Benefits:- Gym membership- Free food- Travel and spending expenses- Opportunity to be part of a team that leads the industry through cutting-edge ideas and solutions

Equal Opportunity Statement:PG&E Corp. is an equal opportunity employer and is committed to diversity in the workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, religion, sexual orientation, or disability.

Deadline to apply: May 16, 2024

If you meet the requirements and are interested in joining our team as a Live Chat Specialist, please submit your application before the deadline. We look forward to potentially welcoming you to our team at PG&E Corp.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.