Live Chat Associate - Work From Home

Job Description:

Yum Brands, a global leader in the restaurant industry, is seeking a motivated and dedicated Live Chat Associate to join our team in Phoenix, Arizona. This is a part-time, entry-level position that allows you to work from the comfort of your own home. As a Live Chat Associate, you will have the opportunity to engage with customers in real-time, providing them with exceptional service and support.

Responsibilities:1. Engage with customers through live chat to provide support, answer questions, and resolve issues in a timely and professional manner.2. Monitor chat conversations to ensure customer satisfaction and identify opportunities for improvement.3. Collaborate with other team members to share best practices and knowledge.4. Maintain accurate records of customer interactions and provide feedback to management on trends and insights.5. Stay up-to-date on product knowledge and industry trends to better assist customers.

Requirements:1. 1 year of experience in customer service or a related field.2. Independent and dedicated work ethic.3. Strong communication and interpersonal skills.4. Adaptability to changing priorities and customer needs.5. Innovative problem-solving skills.6. Ability to work well under pressure and in a fast-paced environment.

Benefits:1. Free accommodation for remote work.2. Relocation allowance for those who may need to move to Phoenix.3. Visa sponsorship for eligible candidates.

Working Environment:At Yum Brands, we believe in empowering our employees to excel in their roles. We encourage autonomy and independence, trusting our team members to make decisions that benefit our customers and the company as a whole.

Equal Opportunity Statement:Yum Brands is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.