Legal Director Of Client Relations

Join our prestigious law firm in Phoenix, AZ, specializing in Family Law, Criminal Law, and Estate Planning Law. We're seeking an experienced Director of Client Relations to lead our client-focused efforts and drive retention across our practice areas.

ACTIVE LICENSE TO PRACTICE LAW IN ARIZONA REQUIRED.
MUST CURRENTLY LIVE IN PHOENIX, AZ.

Job Description:

As the Director of Client Relations, you'll be the main point of contact for our clients, ensuring they receive top-notch service. With a minimum of 5 years of client-facing legal experience, you'll manage communications and relationships, working closely with attorneys and staff to enhance client satisfaction and loyalty.

Responsibilities:
Develop and implement client relations strategies.
Serve as primary client contact.
Build and maintain strong client relationships.
Collaborate with legal teams to meet client needs.
Identify opportunities to add value and promote services.
Monitor client satisfaction and drive retention efforts.

Qualifications:
JD degree and active State Bar of Arizona membership.
Minimum 5 years of client-facing legal experience.
Strong communication and organizational skills.
Strategic mindset and problem-solving abilities.
Passion for exceptional client service and ethical practice.

Benefits:
Competitive salary and comprehensive benefits.
Professional development opportunities.
Supportive and collaborative work environment.

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