Falck is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Oregon, and Colorado. Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our BLS and ALS services impact not only the lives of our patients, but their families and communities. Falck's purpose is to "advance sustainable healthcare to meet people's changing needs."
What We Offer: Full-Time Benefits (Medical, Dental, Vision, Life)401(k) with company match Training and Career Development Generous Paid Time-Off Pay Range: $80,000 - $120,000 (dependent on experience level)
Job Summary: Falck USA is establishing a Learning & Development function is excited to identify a Learning & Development (L&D) Specialist to join the team. The L&D Specialist will create, develop, implement, and conduct training and development programs for Falck employees. Initial focus for the L&D Specialist is for Falck's frontline managers and continuing leadership training for this group of employees.
The L&D Specialist will join the larger People & Culture (P&C) team at Falck USA and liaise with the Global People & Culture team on L&D initiatives. This role is based in Falck USA's headquarters in Orange, CA.
Duties/Responsibilities: · Continue Dare to Care Falck Leadership Program in the US, including serving as the primary instructor and liaison to external support, as needed
· Partners with Falck Global People & Culture's Learning & Development initiatives to implement new global programs in the US
· Additionally, conduct needs assessment to identify knowledge and skills gaps within the US based on discussions with P&C Business Partners and Managing Directors
· Creates, organizes, plans, and presents various forms of skills and leadership training for Falck employees, with emphasis on frontline managers
· Develop engaging and effective learning materials using a variety of formats (instructor-led, eLearning, virtual sessions, and multimedia presentations)
· Facilitate training sessions and workshops, either in-person or virtually, ensuring an engaging and impactful learning experience for participants
· Lead or conduct train-the-trainer sessions, where appropriate, to build a team of instructors available for a given topic or program
· Creates and/or acquires training procedure manuals, guides, and course materials
· Maintains records of L&D activities, attendance, results of tests and assessments, and retraining requirements
· Evaluate and implement LMS solution across Falck USA to enable more efficient records management, enrollments, and reporting
· Establish metrics and evaluation methods to assess the impact and effectiveness of training programs
· Analyze training data and feedback to make data-driven recommendations for continuous improvement on course content and delivery
· Communicate effectively with all stakeholders to provide updates, gather feedback, and address concerns related to L&D initiatives
· Other duties as assigned
Required Skills/Abilities: · Excellent verbal and written communication skills
· Strong presentation skills.
· Proven experience in instructional design, adult learning principles, and training facilitation
· Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines
· Proficient in using learning management systems and other related software
· Ability to work independently
· Adept with a variety of multimedia training platforms and methods.
· Ability to evaluate and research training options and alternatives.
· Ability to design and implement effective training and development.
· Extremely proficient with Microsoft Office Suite and related program software.
· Ability and willingness to travel domestically
Education and Experience: · Bachelor's degree in Human Resources, Learning and Development, or a related field required.
· At least five (5) years in adult and/or professional education required.
· SHRM-CP or SHRM-SCP preferred but not required
Falck is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
