at Lumen in Dover, Delaware, United States
About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index ( CEI ) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role As the Lead Program Manager, you will be responsible for developing and executing the strategy for transforming the Finance function within the organization by identifying key areas of improvement and efficiencies. You will leverage the adoption of AI, resource allocation, and strategic transformation to optimize the processes, systems, and capabilities of the Finance teams. You will also manage communication, stakeholder engagement, and risk mitigation for the transformation initiatives. You will report to the Senior Director of Finance and work closely with the senior leadership of the business units.
The Main Responsibilities + Develop and deliver program activities that proactively drive results through planning, execution, and results tracking.
+ Create and develop strategies and plans, including goal setting, performance tracking, results management, audience definition, messaging strategy, planning, segmentation, and metrics.
+ Ensure awareness, adoption, and participation of the program by the Finance organization; develop and deliver actions plans for improvement.
+ Manage formal feedback loop to provide field input on programs
+ Drive lead generation activities to increase fiber sales and to meet overall fiber penetration and revenue targets.
+ Manage referral program budget.
What We Look For in a Candidate Required + 6+ years of related experience
+ Knowledge and understanding of the telecom industry's competitive landscape.
+ Demonstrated strong communication, written, and formal presentation skills as well as proficiency achieving results and demonstrating ROI for Business Development.
+ Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
+ Proficient in MS office products: Outlook, Word, Excel, and PowerPoint and other collaboration tools
+ Proven record of developing strong internal and external relationships within an organization
+ Ability to balance multiple requests and priorities in a dynamic environment
+ Ability to communicate both orally and in writing with executives, peers, employees, and external partners
Preferred + Financial Experience is a plus
Compensation The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges $80510 – $107340in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$84740 – $112980in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$88980 – $118630in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$93210 – $124280in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 333501
Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range Salary Min : 80510
Salary Max : 124280
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Application Deadline 05/16/2024
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